Task 070 - Develop Problems and Needs Lists

Description

Analyze the data collected through customer contact. The process of analyzing the data collected is the same regardless of the source of the data (i.e., from a focus group, structured interview or through a customer questionnaire). Identify the sources of dissatisfaction or problems by noting key ...

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Role Apportionment Weights

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Inputs

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Outputs

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Roles

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Techniques

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Predecessors

BRE.BAC.0400.060 Task - Conduct Customer Survey - Dependency: Finish - Start
BRE.BAC.0400.060 Task - Analyze Employee Survey Data - Dependency: Finish - Finish

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