BRE Project Plan
project plan
 0100 Measure Performance
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 0300 Perform Ongoing Benchmarking
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Step 0200 - Evaluate Performance Measures
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Task 010 - Evaluate Customer Satisfaction Level Task 020 - Evaluate Operational Performance Levels Task 030 - Implement New Performance Measures |
Description
The purpose of this step is to ensure that the performance measures used to evaluate the effectiveness of the reengineered value stream are not biased and do not actually mislead the Enterprise in its measure of customer satisfaction. It is essential, therefore, to periodically review the basis for ...
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Outputs
ADVERTISEMENTS
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"Once, during prohibition, I was forced to live for days on nothing but food and water." - W. C. Fields |
