020 Evaluate Operational Performance Levels
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Task 010 - Evaluate Customer Satisfaction Level
Description
Evaluate feedback to determine the level of customer satisfaction achieved by the reengineered value stream. Conduct a Customer Satisfier Analysis to determine if customer satisfiers have changed since the reengineered value stream and the Measurement Program were implemented. Using the feedback p...
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Role Apportionment Weights
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Predecessors
BRE.BMP.0100.060 Task - Implement Measurement Program - Dependency: Finish - Start
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