Value Stream Assessment Project Plan
PREMIUM project plan
020 Develop Customer Survey
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Determine specifically customers who will participate in the customer survey(s) and obtain contact information. A mailed survey may include the entire customer base, while structured interviews and focus group participants may be limited to a select group. Identify specific customers and the surve...
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Role Apportionment Weights
Inputs
Outputs
Roles|
"When you cannot get a compliment any other way, pay yourself one." - Mark Twain |