Value Stream Assessment Project Plan
PREMIUM project plan
 040 Prepare for Customer Focus Group(s)
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 060 Consolidate and Summarize Customer Data
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Task 050 - Conduct Customer Focus Group(s)
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Role Apportionment Weights |
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Outputs |
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Templates for this Process |
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Templates for this Stage |
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Index |
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Description
Conduct the customer focus group sessions in accordance with the established schedule. Facilitate the focus group sessions with the objective of obtaining customers' needs and satisfiers based on the customers' perceptions about the enterprise. Ensure that the sessions are sufficiently structured ...
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Role Apportionment Weights
Inputs
Outputs
Roles
Techniques
Predecessors
VSA.VPA.0500.040 Task - Prepare for Customer Focus Group(s) - Dependency: Finish - Start
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