Value Stream Assessment Project Plan
PREMIUM project plan
050 Conduct Customer Focus Group(s)
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070 Prepare the Voice of the Customer Presentation
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Collect the information that was obtained in the customer focus group sessions. Analyze the information and consolidate it, eliminating redundancies. Summarize the customer data into a concise expression of the customers’ perceptions, needs and satisfiers....
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Role Apportionment Weights
Inputs
Outputs
Roles
Techniques|
"You can't have everything. Where would you put it?" - Steven Wright |