Options Comparison
Engaged in the path of transforming their business processes, many organizations need to choose between multiple options available to satisfy their needs. This deliverable is a sample template discussed in the article "The Bumpy Road to Alternate Service Delivery", which presents some practical advice for the analysis and selection process. The weighted sum of scores for each option presented in the article is calculated and compared to identify the best-ranked option; use this template as a starting point to do that.
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