Software Systems Manual

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Format: User Guide

One of the best ways to make sure your new software system is a success is have a manual guiding new users in how the system is set up, how it works and who to contact when something isn't quite right. This template will pull together all the information that users will need to operate the new system efficiently and effectively. The nine sections include:

• Contact/Escalation List
• Application/System Overview
• System Configuration
• Network/Data Communications
• System/Application Tasks
• Error Messages and Corrective Actions
• Disaster Recovery
• Security Procedures
• Miscellaneous

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