May 22, 2018 10:01 AM
Replying to Michael Brian
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Power of influence. Are you bringing him clearly to the water to drink? Have you set a clear path for him to see the same benefit you see in this added work?
The way you explain sounds to me like he doesn’t see the value first. I don’t think it’s much concern with an added hour per week.
The same holds true in sales. The most common objective to not closing deals is the customer says it’s too expensive. I’ve found not only in personal situations, but through observing that this is false. If you deliver the value in such a way and hit them with a solution that fits their pain point, their need- people are willing to spend more money than they anticipate.
Speak with conviction and provide the solution to the exact problem and others will follow. Maybe sit down again and analyze your proposal. How can you tweak it to keep the benefits but change the focus maybe in order to show its value to the process? What is your approach? Do you speak with full conviction and belief or do you come off slightly hesitant or lacking confidence that this very proposal will provide great value to this section of the project?
Maybe instead of going behind this personas back to escalate it, use both stakeholders to revisit this proposal in a joint meeting.. bring this person and his boss in to a meeting with a clear objective and a precise time frame to discuss. See if you can influence his boss which in turn will start a debate conversation between them. Maybe his boss can change his perspective or agree to sign off on this proposal. This is a chess game of influence.
I suggest making some small changes if there areas to alter and pull them aside to set up a meeting. Maybe you can make a small change that won’t add an hour per say, maybe it’ll just add 30 min per week.