Luis BrancoCEO| Business Insight, Consultores de Gestão, LdªCarcavelos, Lisboa, Portugal
Oct 14, 2022 10:13 AM
Replying to alan rossney
...
I Like Keith Novak's Response. As Dale Carnegie would say we need to be "hearty in our approbation & lavish in our praise". Praise sincerely, listen attentively, show interest, and avoid criticisms, chastisement and complaints.
As project team members often don't report directly to a PM really performance is a matter of escalation with their department manager. Escalation often is a point of no return for the team member when this happens however. I wonder is it better to help and lean into the difficult conversations, and use the skills we have learned as PM's to defend the team and help communicate the broader organizational issues and help negotiate a maybe small but positive change (kaiZen) on a case by case basis.
The more important question is, why the team members are behaving in this way?
There may even be an opportunity for a PM to get approval on a change initiative within the organization if the issues are considered process bottlenecks to solve within the team/group/division/ organization rather than personal issues.
Retrospectives / lessons learned exercises frequently throughout a project are very useful in this way.
just a thought.
Dear Alan
Thank you for reading and answering this question.
I believe it is important to mention to the people who work with us the aspects in which there is potential for improvement
For this there are feedback techniques that allow us to do so.
Despite that.... Saving Changes...
Luis BrancoCEO| Business Insight, Consultores de Gestão, LdªCarcavelos, Lisboa, Portugal
Oct 14, 2022 10:28 AM
Replying to Thomas Walenta
...
Luis,
yes quiet quitting is a phenomenon often/always seen in organizations.
It is a precursor for really quitting the job and is measured by attrition rates. I always ask companies about attrition rates, as they give a hint about how many 'quiet quitters' they might have (ROT: 2-3 time the attrition rate). And many other hints:
- how good are onboarding and retention programs (IBM managed to half attrition rates in India by retentio programs)
- how supportive is your company culture, in terms of psychological safety, trust, collaboration
- how ethical is the company, is bullying present
- how political is the company, does it really follow policies or are old boys networks in power, is there too much gossip, blaming
- how competitive is your environment (is the company next door looking for your capabilities?)
I found that great project managers can re-motivate people who are frustrated by the organization, leaders influence and create a nurturing environment, if needed in a bubble
Dear Thomas
Thank you for reading and answering this question.
I am convinced that it is possible, in organizations, for project managers to create the effect you mentioned
Will it be enough?
...
1 reply by Thomas Walenta
Oct 15, 2022 8:21 AM
Thomas Walenta
...
Hi Luis
think the answer to 'will it be enough?' is always no as further improvements are always possible.
For projects, it is a good thing, they become a safe haven, a place to be and the team members addicted to them. So a toxic sponsor organization might be used by project management to create that positive project environment, if they dare and can. If projects near their ends, people will start looking for the next role and good PMs will help them, within or outside the organization. You can see a good PM when people follow them.-
The problem is the potential collaps of the sponsor organization. But that is of no real concern for people in a good project.
Saving Changes...
Luis BrancoCEO| Business Insight, Consultores de Gestão, LdªCarcavelos, Lisboa, Portugal
Oct 14, 2022 1:25 PM
Replying to Keith Novak
...
It is not only do to lack of recognition, rather it is an understanding of personal motivation. I work very hard for some volunteer groups. They provide a personal satisfaction as to what I am supporting. I've taken or stayed in jobs with less advancement potential, because I really enjoyed the work or the people.
If the work doesn't excite you, what motivation do you have to put out more than the minimum effort unless there is some other benefit like it provides more money or time to pursue your personal interests, other than you're worried about losing your job? If fear of unemployment is the motivating factor, it's time to seek other employment anyways.
Dear Keith
Thank you for complementing your approach to the topic. Saving Changes...
Luis BrancoCEO| Business Insight, Consultores de Gestão, LdªCarcavelos, Lisboa, Portugal
Oct 14, 2022 7:37 PM
Replying to Verónica Elizabeth Pozo Ruiz
...
Quiet quitting shouldn't be considered work-life balance. When our job is also our passion, we know when it's needed to perform extra effort, and when to take a relaxed work day. It's about experience and compromise, not about a rigid decision to work always on a fixed schedule frame.
Dear Veronica
Thank you for reading and answering this question.
Thank you for sharing this perspective with us.
Does everyone decide to work in an organization choose the sector and the function that is their passion?
On the other hand, we know that all people can learn to like what they do, that is, in other words, all people can acquire new habits or new knowledge. Saving Changes...
Thomas WalentaGlobal Project Economy ExpertHackenheim, Germany
Oct 15, 2022 7:30 AM
Replying to Luis Branco
...
Dear Thomas
Thank you for reading and answering this question.
I am convinced that it is possible, in organizations, for project managers to create the effect you mentioned
Will it be enough?
Hi Luis
think the answer to 'will it be enough?' is always no as further improvements are always possible.
For projects, it is a good thing, they become a safe haven, a place to be and the team members addicted to them. So a toxic sponsor organization might be used by project management to create that positive project environment, if they dare and can. If projects near their ends, people will start looking for the next role and good PMs will help them, within or outside the organization. You can see a good PM when people follow them.-
The problem is the potential collaps of the sponsor organization. But that is of no real concern for people in a good project. Saving Changes...
All individuals are in constant evolution. The personal analysis of the point in time to take aboard or leave a project team is dependent on many factors like the time schedule of the project, the maintenance of commitment among invitee/recruiter/sponsor/manager/team, work environment, individual aims related to the person and her family, among complex others than just the remuneration. After this moment when the society had the opportunity to reflect on the relevance of their activities due to the pandemic of Covid-19, the PMs must engage in clear communication - not just in professional terms, trying to mitigate risks as soon as possible to conduct the projects to their outcomes satisfactorily. Saving Changes...