I recently renewed my yearly subscription and wanted to access the PM BOK guide however upon download it prompts for a password and when i enter my password it says wrong password.
Seems like an authorization issues any support will be greatly appreciated
The password should be the same as your PMI.org member password. Confirm that same password works on the pmi.org site and it should be fine - if not, contact PMI Customer Care.
Kiron
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2 replies by Rami Kaibni and Tayyaba Rehman
Apr 21, 2025 9:10 AM
Tayyaba Rehman
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Thanks Kiron done that already , still no resolve
Apr 21, 2025 1:26 PM
Rami Kaibni
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Kiron Bondale: Seems like there is an issue with PMI system authorization. When I open the guides through Acrobat, they open without requesting password, but when I open them through Bluebeam (similar to Acrobat), it says this file is password protected, and every time I enter my PMI password, it says password is incorrect.
The password should be the same as your PMI.org member password. Confirm that same password works on the pmi.org site and it should be fine - if not, contact PMI Customer Care.
Kiron
Thanks Kiron done that already , still no resolve Saving Changes...
Senior Projects Manager | Field & Marten AssociatesNew Westminster, British Columbia, Canada
Tayyaba Rehman: The same issue is happening with me since late last week and I did inform PMI about this. Hopefully they will fix it soon, but can't be sure. Saving Changes...
Senior Projects Manager | Field & Marten AssociatesNew Westminster, British Columbia, Canada
Apr 21, 2025 7:15 AM
Replying to Kiron Bondale
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Tayyaba -
The password should be the same as your PMI.org member password. Confirm that same password works on the pmi.org site and it should be fine - if not, contact PMI Customer Care.
Kiron
Kiron Bondale: Seems like there is an issue with PMI system authorization. When I open the guides through Acrobat, they open without requesting password, but when I open them through Bluebeam (similar to Acrobat), it says this file is password protected, and every time I enter my PMI password, it says password is incorrect.
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3 replies by Kyle Sayson, Pamela Peet, and Tayyaba Rehman
Apr 26, 2025 9:21 PM
Kyle Sayson
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I also encountered the same issue using Bluebeam, as I use it as my primary application for .pdfs. I created my PMI account via Google but for some reason the password I use there does not give me access. When I tried to change my PMI password it circles me back to my Google account.
However, when I tried to open it with Acrobat after reading your comment I can access it with no issues.
Apr 27, 2025 7:40 PM
Tayyaba Rehman
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thanks Rami,
it was browser issue when i used chrome it worked out i do appreciate your support :-)
Jul 01, 2025 3:21 PM
Pamela Peet
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I used Acrobat Pro to open the file and it opened without requiring a pwd. It does seem like PMI's authorization system is not working, as I clearly can sign into my PMI account no problem, yet that password does not work on the .pdf.
Saving Changes...
Nart AbazaChief Knowledge and Technology Officer| Tammey for Youth DevelopmentKrasnodar, Russian Federation
facing the same issue. Acrobat is indeed opening the files without requesting the password.
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1 reply by Tayyaba Rehman
Apr 27, 2025 7:40 PM
Tayyaba Rehman
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hello try opening via chrome youll do just fine its edge thats having issues.
thanks for your comment
Kiron Bondale: Seems like there is an issue with PMI system authorization. When I open the guides through Acrobat, they open without requesting password, but when I open them through Bluebeam (similar to Acrobat), it says this file is password protected, and every time I enter my PMI password, it says password is incorrect.
I also encountered the same issue using Bluebeam, as I use it as my primary application for .pdfs. I created my PMI account via Google but for some reason the password I use there does not give me access. When I tried to change my PMI password it circles me back to my Google account.
However, when I tried to open it with Acrobat after reading your comment I can access it with no issues. Saving Changes...
Thankyou it seems like browser issue, edge doesn't support however when i used chrome it worked like a charm, I do appreciate your support thank you. Saving Changes...
Kiron Bondale: Seems like there is an issue with PMI system authorization. When I open the guides through Acrobat, they open without requesting password, but when I open them through Bluebeam (similar to Acrobat), it says this file is password protected, and every time I enter my PMI password, it says password is incorrect.
thanks Rami,
it was browser issue when i used chrome it worked out i do appreciate your support :-)
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1 reply by Rami Kaibni
Apr 27, 2025 8:47 PM
Rami Kaibni
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Good to know. It didn’t work for me on Chrome either 😊
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