Project Management

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Eradication

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Robert Snyder Founder & President| Innovation Elegance, LLC Chicago, Il, United States

Over the past 300 years, certain diseases have been eradicated.

In project management, are there problems or dysfunctions that have been eradicated?

If so, what was the success factor?

If none, why not?

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Aaron Porter
Community Champion
IT Director| Blade HQ Payson, UT, United States
Should we expect project management to eradicate business dysfunctions? Many of the biggest dysfunctions originate outside the project - in strategy, governance, organizational design, incentives, or leadership. Project management can expose those issues and help mitigate their impact, but expecting it to eliminate them may be expecting it to solve problems that belong to the organization as a whole.

Organizational problems tend to be cyclical rather than eliminated. Unlike diseases, they aren't caused by a single pathogen; they emerge from people, incentives, culture, governance, and changing business conditions. The biggest successes have come from institutionalizing good practices through processes, technology, and culture. Even then, those practices have to be maintained. Otherwise, organizations end up having to relearn the same lessons every few years.
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1 reply by Kwiyuh Michael Wepngong
Jul 29, 2026 11:02 AM
Kwiyuh Michael Wepngong
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HI Aaron,
Thanks for tis insightful feedback
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Lissette Indhira Pimentel Sosa
Community Champion
Program Manager| HARPER SRL Santo Domingo / Distrito Nacional, Dominican Republic
I don't think any major project management challenge has been completely eradicated. Many issues, such as poor communication, unclear requirements, or unrealistic expectations, have become easier to manage with better practices and tools, but they still reappear in different contexts.
The goal is often continuous improvement rather than permanent elimination.
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Robert Snyder Founder & President| Innovation Elegance, LLC Chicago, Il, United States

I think ideas for behavior change to improve culture can come from anywhere.

Project managers are as well positioned as any role or title for awareness, appetite, incentives, and skills to reduce dysfunction.

I agree. Very few dysfunctions are project-specific.

Dysfunctions, by definition, are systemic and systematic.

Most employees don’t push for culture change. They work “in the business.”

But some employees push for culture change – for less dysfunction. They work “on the business.”

What dysfunction persists? Could be a long list, and we could explore the “least paths of resistance.”

·Incompetence still happens.

·Dishonesty still happens

·Low dependability still happens.

·Malevolence still happens.

Grouping these, untrustworthiness still happens.

Systemic and systematic tolerance for untrustworthiness.

People make mistakes – sampling errors. I find these very forgivable.

But systemic errors and systematic errors related to trustworthiness. I don’t see these as forgivable.

Confronting untrustworthiness.

We have persistent (systemic) problems and persistent untrustworthiness, agree?

Or do you think communication and expectation problems are occasional, i.e., sampling errors?

Are we closer to systemic failure or systematic success?

Do we have a lot of room for improvement or are we close to plateauing?

Do we have reasons to be ambitious or do we have reasons to be pretty satisfied with the status quo?

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Syed Ashir Riaz
Community Champion
AI-Powered Social Media Strategist
Not really, most PM problems (poor communication, scope creep, unclear ownership) still show up everywhere, just in new forms. Unlike diseases, these come from human behavior and shifting environments, so tools change, but the root causes stay. The closest to "eradicated" is old paper-based tracking, solved simply because software replaced it, not because we fixed the human habits behind it
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Luis Branco CEO| Business Insight, Consultores de Gestão, Ldª Carcavelos, Lisboa, Portugal
An intriguing question.
I suspect specific problems can be eliminated within a defined context, especially when their causes are observable and the organization has the authority and incentives to remove them.
But broader project dysfunctions are rarely eradicated because they are continually reproduced by changing priorities, fragmented authority, misaligned incentives, and organizational behavior.
Perhaps the real test is not whether a problem disappeared once, but whether the conditions that previously recreated it were altered in a way that could be sustained over time.
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1 reply by Kwiyuh Michael Wepngong
Jul 29, 2026 11:05 AM
Kwiyuh Michael Wepngong
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Thanks for bringing up the issue about context
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Robert Snyder Founder & President| Innovation Elegance, LLC Chicago, Il, United States
If most PM problems remain common, no existing framework should be sacred. We should welcome new ideas that are forms of standardization.

If you hesitate at standardization, then you hesitate at habits and scale, and you endorse reinventing the wheel.

We should pursue frameworks that improve standardization, habits, and scale. We should pursue frameworks that reduce reinventing the wheel.

Syed, I agree with you that going paper-less might be the best example of standardized improvement.

Luis, let’s pull on one or more of the threads you propose where dysfunction is unavoidable due to changing priorities, fragmented authority, and misaligned incentives.

Given the conversation so far, I’ll propose trying to eradicate latency of information sharing.

The communication channel of meetings fosters high latency of information sharing.
The communication channel of documentation fosters low latency of information sharing.

Fair? If that’s fair, let’s shelve the relevance of documentation for a moment, and let’s move on to how to eradicate “fragmented authority.”

What are the frameworks that propagate “fragmented authority?”
What should we unlearn? I know it will shock you, but I have ideas. I’d love others’ ideas first. 😊
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2 replies by Aaron Porter and Luis Branco
Jul 26, 2026 1:11 PM
Luis Branco
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I wonder whether fragmented authority originates primarily in frameworks or in the organizational architecture within which those frameworks are applied.
The same framework can produce very different outcomes depending on how decision rights, accountability, incentives, governance, and escalation mechanisms are designed.
That is why I tend to see fragmented authority as an architectural property rather than a methodological one. In the same way, information latency may depend less on whether communication occurs through meetings or documentation than on how information flows are designed, maintained, and used to support decisions.
Perhaps the deeper question is not which framework to replace, but which organizational conditions continually recreate these dysfunctions across different frameworks.
Jul 26, 2026 5:22 PM
Aaron Porter
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I wonder whether frameworks (methodologies, approaches, whatever) actually propagate fragmented authority, or simply expose it. Most delivery frameworks assume someone has already defined decision rights, escalation paths, and governance. When authority is fragmented, I tend to see it as an organizational design issue rather than a framework issue. Unless a framework explicitly redistributes authority, I'm not sure it's the source of the fragmentation.

I am genuinely interested in your ideas, shocking or otherwise, but your post seems to be revealing an implied assumption - that project management is the primary mechanism through which organizations should coordinate work. I would counter that with the idea that the project is one consumer of organizational capabilities, not the producer of them. From this perspective, fragmented authority is usually an organizational design issue, not a project framework issue.

I would suggest reframing the question as, "Which organizational structures create fragmented authority, regardless of which delivery framework is used?" but I don't want to derail the conversation and I'm curious where you're headed.
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Luis Branco CEO| Business Insight, Consultores de Gestão, Ldª Carcavelos, Lisboa, Portugal
Jul 26, 2026 11:21 AM
Replying to Robert Snyder
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If most PM problems remain common, no existing framework should be sacred. We should welcome new ideas that are forms of standardization.

If you hesitate at standardization, then you hesitate at habits and scale, and you endorse reinventing the wheel.

We should pursue frameworks that improve standardization, habits, and scale. We should pursue frameworks that reduce reinventing the wheel.

Syed, I agree with you that going paper-less might be the best example of standardized improvement.

Luis, let’s pull on one or more of the threads you propose where dysfunction is unavoidable due to changing priorities, fragmented authority, and misaligned incentives.

Given the conversation so far, I’ll propose trying to eradicate latency of information sharing.

The communication channel of meetings fosters high latency of information sharing.
The communication channel of documentation fosters low latency of information sharing.

Fair? If that’s fair, let’s shelve the relevance of documentation for a moment, and let’s move on to how to eradicate “fragmented authority.”

What are the frameworks that propagate “fragmented authority?”
What should we unlearn? I know it will shock you, but I have ideas. I’d love others’ ideas first. 😊
I wonder whether fragmented authority originates primarily in frameworks or in the organizational architecture within which those frameworks are applied.
The same framework can produce very different outcomes depending on how decision rights, accountability, incentives, governance, and escalation mechanisms are designed.
That is why I tend to see fragmented authority as an architectural property rather than a methodological one. In the same way, information latency may depend less on whether communication occurs through meetings or documentation than on how information flows are designed, maintained, and used to support decisions.
Perhaps the deeper question is not which framework to replace, but which organizational conditions continually recreate these dysfunctions across different frameworks.
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Robert Snyder Founder & President| Innovation Elegance, LLC Chicago, Il, United States
Thank you, Luis. Three questions, if you like them …

Question One. Would you be willing to double-click a few times on the term “architecture?”

·I pair the word “methodology” with systems thinking … systemic and systematic.
·Is “architectural” something OTHER than ... and outside ... systems thinking?

Question Two. Would you also be willing to double-click a few times on the term “organizational conditions?”

Question Three. If I give you a single framework of “Five Verbs” (as a forcing function and “liberating structure”), how many different directions might you go next? The Five Verbs are Draft, Review, Revise, Approve, Distribute. Asked a different way …

“What project work fits into this framework?”
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1 reply by Luis Branco
Jul 28, 2026 3:54 AM
Luis Branco
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Thank you, Robert.
These are excellent questions because they help distinguish between different levels of organizational analysis that are often discussed together but are not the same.

Question One. What do I mean by organizational architecture?
I do not see organizational architecture as something outside systems thinking. Rather, I see it as one of its practical applications.
Systems thinking is an analytical perspective. It helps us understand how elements, relationships, feedback loops, delays, incentives, constraints, and emergent behaviors interact to produce organizational outcomes.
Organizational architecture is the configuration of the organizational system through which authority, accountability, roles, governance, capabilities, information, resources, incentives, coordination mechanisms, and decision structures are arranged to enable coherent organizational action. Some aspects of that architecture are deliberately designed, while others emerge over time through organizational evolution, historical decisions, and accumulated practices.
I would also distinguish systemic from systematic. Systemic concerns the behavior of the organization as an interconnected whole. Systematic concerns performing work through structured and repeatable processes. A methodology may be systematic and may incorporate systems thinking, but methodology and systems thinking are not equivalent concepts.
In that sense:
  • Systems thinking helps explain why organizational patterns emerge.
  • Organizational architecture preserves, distributes, and coordinates the conditions under which those patterns are likely to emerge.
  • Frameworks provide structured ways of organizing recurring patterns of work or decision-making.
  • Methodologies describe how those patterns are executed in practice.
This distinction also explains why the same framework can produce very different outcomes in different organizations. The framework may remain unchanged, while the organizational architecture within which it operates does not.

Question Two. What do I mean by organizational conditions?
By organizational conditions, I mean the concrete and observable conditions that determine whether people are genuinely able to perform the responsibilities assigned to them.
These include, among others:
  • Access to relevant information and organizational context;
  • Legitimate decision authority;
  • Clearly defined accountability;
  • Appropriate knowledge and capability;
  • Sufficient resources and time;
  • Governance mechanisms;
  • Aligned incentives;
  • Clear interfaces between functions;
  • Effective escalation paths;
  • Timely feedback from outcomes.
These are not abstract contextual factors. They directly influence organizational behavior and organizational outcomes.
For example, assigning responsibility for resolving a cross-functional dependency has limited practical meaning if the individual lacks the authority to influence the relevant functions, cannot obtain the required resources, has no effective escalation path, or operates within incentives that encourage each function to optimize its own objectives rather than the organization's.
In such situations, the dysfunction is not primarily methodological. It is architectural. The organization has not preserved the conditions required for coherent action.

Question Three. What project work fits into the Five Verbs framework?
Any project work that produces an artefact, proposal, recommendation, decision, or deliverable requiring progressive development, evaluation, refinement, authorization, and communication can naturally fit within the Five Verbs framework.
This includes, for example:
  • Business cases;
  • Project charters;
  • Requirements;
  • Solution designs;
  • Schedules;
  • Estimates;
  • Risk responses;
  • Change requests;
  • Procurement documents;
  • Contracts;
  • Policies;
  • Reports;
  • Decision papers;
  • Acceptance documentation;
  • Lessons learned.
They all share a common characteristic. Before becoming organizationally actionable, they typically evolve through successive stages of creation, evaluation, refinement, authorization, and communication.
The Five Verbs describe that progression in a simple and reusable way.
  • Draft creates the initial version of the artefact or decision under development.
  • Review evaluates it against evidence, expertise, requirements, constraints, risks, and stakeholder perspectives.
  • Revise incorporates what has been learned through the review.
  • Approve provides the legitimate authorization required for action.
  • Distribute communicates the authorized outcome to those who must use, implement, govern, or be informed by it.
That makes the framework broadly applicable across many types of project work.
However, the framework does not, by itself, determine:
  • Who has the legitimate authority to draft;
  • Whose expertise should participate in the review;
  • What evidence justifies revision;
  • Who is authorized to approve;
  • How disagreements are resolved;
  • When escalation becomes necessary;
  • What accountability remains after approval;
  • How responsibilities are distributed following communication.
Those questions belong primarily to organizational architecture and governance rather than to the framework itself.
Consequently, the same Five Verbs can produce very different organizational outcomes.
In one organization, they may enable rapid learning, effective coordination, timely decisions, and clear accountability.
In another, they may produce repeated reviews, approval bottlenecks, fragmented authority, delayed decisions, and procedural compliance without improving outcomes.
The difference is not necessarily the framework itself. It is whether the surrounding organizational architecture preserves the conditions that allow the framework to operate coherently.
For that reason, I see standardization and organizational architecture as complementary rather than competing ideas.
Frameworks help organizations repeat valuable patterns of work and decision-making.
Organizational architecture determines whether those patterns can operate coherently by preserving the conditions required for legitimate decision-making, effective collaboration, and sustainable organizational outcomes.
For that reason, improving organizational performance often requires changing not only how work is performed, but also the organizational conditions under which that work is expected to succeed.
avatar
Aaron Porter
Community Champion
IT Director| Blade HQ Payson, UT, United States
Jul 26, 2026 11:21 AM
Replying to Robert Snyder
...
If most PM problems remain common, no existing framework should be sacred. We should welcome new ideas that are forms of standardization.

If you hesitate at standardization, then you hesitate at habits and scale, and you endorse reinventing the wheel.

We should pursue frameworks that improve standardization, habits, and scale. We should pursue frameworks that reduce reinventing the wheel.

Syed, I agree with you that going paper-less might be the best example of standardized improvement.

Luis, let’s pull on one or more of the threads you propose where dysfunction is unavoidable due to changing priorities, fragmented authority, and misaligned incentives.

Given the conversation so far, I’ll propose trying to eradicate latency of information sharing.

The communication channel of meetings fosters high latency of information sharing.
The communication channel of documentation fosters low latency of information sharing.

Fair? If that’s fair, let’s shelve the relevance of documentation for a moment, and let’s move on to how to eradicate “fragmented authority.”

What are the frameworks that propagate “fragmented authority?”
What should we unlearn? I know it will shock you, but I have ideas. I’d love others’ ideas first. 😊
I wonder whether frameworks (methodologies, approaches, whatever) actually propagate fragmented authority, or simply expose it. Most delivery frameworks assume someone has already defined decision rights, escalation paths, and governance. When authority is fragmented, I tend to see it as an organizational design issue rather than a framework issue. Unless a framework explicitly redistributes authority, I'm not sure it's the source of the fragmentation.

I am genuinely interested in your ideas, shocking or otherwise, but your post seems to be revealing an implied assumption - that project management is the primary mechanism through which organizations should coordinate work. I would counter that with the idea that the project is one consumer of organizational capabilities, not the producer of them. From this perspective, fragmented authority is usually an organizational design issue, not a project framework issue.

I would suggest reframing the question as, "Which organizational structures create fragmented authority, regardless of which delivery framework is used?" but I don't want to derail the conversation and I'm curious where you're headed.
avatar
Robert Snyder Founder & President| Innovation Elegance, LLC Chicago, Il, United States

Thank you for the intellectual welcome, Aaron. Your post presents a handful of possible places to start, so in the order of ease of taking forward and playing “Yes And” …

“Project Management as the primary mechanism.”

For purposes of today, YES. Any alternate “primary mechanism” … let’s save for another day.

You use the word mechanics, which is a critical concept to improving team performance because only certain things can be standardized. These fall under mechanics. Adjacent to that are things that should not be standardized. Using a dance metaphor, Style.

Using a singing metaphor, contrast technique (standardized for skilled singers) versus expression (unique for skilled singers).

Yes, project management, because when project teams synchronize trustworthy productivity, they convert Current State to Future State, and within Future State is synchronized Operations.

Synchronized Operations depends on Synchronized (Trustworthy) Innovation.

Conversely, unsynchronized, untrustworthy innovation results in unsynchronized operations.

I’ll pause on that point, welcoming your reaction.

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1 reply by Kwiyuh Michael Wepngong
Jul 29, 2026 11:04 AM
Kwiyuh Michael Wepngong
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Thanks for presenting this angle of response
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