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Should Decision Quality Be Part of Project Success—or Evaluated Alongside It?

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farshid adavi Project Manager | Strategy | Sustainability| CivilHouse

In the previous discussion, we explored whether a project can fail despite good decisions. The comments raised an even more fundamental question:

Where does decision quality actually belong when we evaluate project success?

A decision can be well reasoned based on the information, uncertainty, risks, alternatives, and constraints available at the time—and still lead to an unfavorable outcome.

The opposite is also possible: a poorly justified decision may produce an excellent outcome simply because circumstances worked in its favor.

This suggests that “decision quality and outcome quality are related, but not necessarily the same thing.”

Sustainability makes the distinction even more interesting. A project may underperform against short-term cost or schedule targets while creating stronger environmental, social, economic, or stakeholder value over a longer time horizon.

Perhaps, then, we should distinguish between three perspectives:

+ Decision Quality — How sound were the decisions when they were made?

+ Project Performance  — How well did the project perform against its objectives?

+ Long-Term Outcomes** — What value and consequences emerged beyond the immediate project boundaries?

The question is whether these should eventually be combined into a broader definition of project success—or remain analytically distinct and be evaluated alongside one another.

{ Should decision quality become part of how we define project success, or should it remain a separate but complementary dimension of project evaluation?}

And does sustainability make that separation more important?

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Luis Branco CEO| Business Insight, Consultores de Gestão, Ldª Carcavelos, Lisboa, Portugal
Thank you, Farshid.
I would keep decision quality as a separate but complementary dimension of project evaluation.

Decision quality, project performance and longer-term outcomes answer different questions.
Decision quality concerns whether a decision was sound given the objectives, evidence, uncertainty, feasible alternatives, legitimate decision authority and actual discretion available at the time.
Project performance concerns delivery against legitimately applicable commitments and baselines.
Outcomes concern what value or harm was ultimately produced, for whom, within which boundaries and over what time horizon.

Evaluating these dimensions together can help us understand how an outcome was produced.
Collapsing them into a single definition of project success, however, risks allowing sound reasoning to compensate for harmful outcomes, or favorable outcomes to legitimize poor decisions.

Sustainability makes the evaluation broader, but not conceptually less precise. It requires us to examine effects beyond immediate delivery, including their distribution across stakeholders and time, while preserving the distinctions between decision quality, project performance and the value ultimately created, protected or destroyed.

So I would favor a multidimensional evaluation profile rather than a broader single label of success or failure.
The essential questions remain: what is being evaluated, against which criteria, for whom, when, on what evidence, and by whom with legitimate standing to evaluate it.
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1 reply by farshid adavi
Aug 13, 2026 11:36 AM
farshid adavi
...
Thank you, Luis. I find the idea of a multidimensional evaluation profile particularly valuable.
Keeping decision quality, project performance, and longer-term outcomes distinct may give us a much clearer understanding of not only whether a project succeeded, but why and at what cost.
Your final point also adds an important dimension: evaluation itself depends on perspective, timing, evidence, and legitimacy. Thank you for taking the discussion one step further.
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farshid adavi Project Manager | Strategy | Sustainability| CivilHouse
Aug 13, 2026 4:25 AM
Replying to Luis Branco
...
Thank you, Farshid.
I would keep decision quality as a separate but complementary dimension of project evaluation.

Decision quality, project performance and longer-term outcomes answer different questions.
Decision quality concerns whether a decision was sound given the objectives, evidence, uncertainty, feasible alternatives, legitimate decision authority and actual discretion available at the time.
Project performance concerns delivery against legitimately applicable commitments and baselines.
Outcomes concern what value or harm was ultimately produced, for whom, within which boundaries and over what time horizon.

Evaluating these dimensions together can help us understand how an outcome was produced.
Collapsing them into a single definition of project success, however, risks allowing sound reasoning to compensate for harmful outcomes, or favorable outcomes to legitimize poor decisions.

Sustainability makes the evaluation broader, but not conceptually less precise. It requires us to examine effects beyond immediate delivery, including their distribution across stakeholders and time, while preserving the distinctions between decision quality, project performance and the value ultimately created, protected or destroyed.

So I would favor a multidimensional evaluation profile rather than a broader single label of success or failure.
The essential questions remain: what is being evaluated, against which criteria, for whom, when, on what evidence, and by whom with legitimate standing to evaluate it.
Thank you, Luis. I find the idea of a multidimensional evaluation profile particularly valuable.
Keeping decision quality, project performance, and longer-term outcomes distinct may give us a much clearer understanding of not only whether a project succeeded, but why and at what cost.
Your final point also adds an important dimension: evaluation itself depends on perspective, timing, evidence, and legitimacy. Thank you for taking the discussion one step further.

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