As project managers and project professionals, we often need to balance strong vendor relationships, contractual obligations, performance expectations, timelines, cost and quality.
What strategies have you found most effective for building strong, collaborative relationships with vendors while still maintaining accountability for deliverables and performance?
How do you handle situations where a vendor is underperforming, missing deadlines, or requesting changes without damaging a relationship that may be important to the project or organization?
I would like to hear your experiences, lessons learned and practical approaches that have worked well for you.