Here is a situation to consider: A company has identified a need - there is a demand for more product and they are in a position to supply that additional product but they need more manufacturing capacity. They hire a professional analyst to undertake a business case for an expansion project. The analyst likes the project but the cost estimate may jeopardize the approval by making it un-affordable. The analyst request the cost estimator to trim down the cost estimate, essentially negative padding. His rationalization is that 1) savings will be found, and/or 2) more money will be found "once we get into it". Is there a professional or ethical concern here? If so, who would be considered unprofessional? Does collusion between the two (analyst and estimator) make it alright? Does it make a difference if the project is ultimately successful?
Dear Peter,
I would not call this collusion because the only one to benefit from this 'arrangement' is the organization as the Analyst and Estimator are doing their jobs but instead I would see this as pressure coming from further up the management chain.
Also for any expansion you will only break even and get a return on Investment after a considerable amount of time.
The reason that a organization would expand in such an example would be to retain the contract that they have. It is necessary for a customer to know that there is additional capacity in the supply chain in order to fail safe against unknown risk.
Going back to your original example, this would be unethical and illegal as you are furnishing information that you know to be factual untrue and not representative of the situation you have been asked to undertaken.
If this 'arrangement' came to light, and most likely it would, then it could spell doom for anybody involved in the situation.
What the analyst is hoping for, a bit of a gamble, is economies of scale on some level as production would ramp up but not bearing in mind that the customer may now look for a discount as a result in the increase in order.
Daire Saving Changes...
AJAY CHAUHANAssistant Manager| DP WorldNavi Mumbai, Maharashtra, India
There is no word "padding" in PMBOK GUIDE, 6th edition. Adhering to the laws, PM should avoid using padding. Saving Changes...
Abubakr AbdallaProject Engineer| Bahri & Mazrooi Technical SystemsDubai, Du, United Arab Emirates
Jan 11, 2016 4:46 AM
Replying to Rami Kaibni
...
Thanks for shedding a light on this Suhail - Definitely Padding is something that should not be used at all, no matter what because it has so many disadvantages and not a single advantage !
Dear Rami,
What you think of the managment reserve cost, is it a professional reserve describes a strong organizational structure?
Regards, Saving Changes...
Larry MinerFounder and Sr. Project Management of Decision Memory Systems| Decision Memory SystemsBath, Oh, United States
I know I'm stepping into it but...I pad hours when I know management is going to look at the project plan and pull in the delivery date a month, they always do. They'll force the resources to eat the extra hours. I'm going to pad hours when I'm given developers or BAs that are rookies though the company believes anyone can do that in 120 hours, they can't. I pad when I know the client is going to demand that we pull out 15% before they sign off, and our management agrees. What I've read so far sounds wonderful in a rational/structured world, but it isn't. Management doesn't care about the PMI, they only follow it when it suits them. My role as a technical PM is to give the very best estimate I can, while not taking advantage of our resources. Thanks for listening to me growl. Saving Changes...
Peter RapinSubject Matter Expect; Project Delivery| Independent ConsultantOntario, Canada
"I do this because they do that because I do this..." One party pads the other party unpads and everyone hopes that it all balances out in the end. What happens to honesty, integrity, transparency, respect?
Why not just play it straight? A lot less stress. Saving Changes...
Larry MinerFounder and Sr. Project Management of Decision Memory Systems| Decision Memory SystemsBath, Oh, United States
I pad numbers when it's required to overcome known external forces to see that we deliver a successful project. Allowing management and/or the client to otherwise modify a very precise estimate ignores the resources that are going to put in the effort and the hours. Management adjusts to win contract, to satisfy clients. So we adjust project plans to get back to where we belong, to what we know, to make sure the resource have the hours they need. Second, if there were honesty, integrity, transparency, respect, because this comes from the top down, we wouldn't have to make the adjustments. I've worked for several billion dollar companies and our project plans are only a starting point for negotiations. If I have to adjust to compensate for the winds coming from the east or west I will. Saving Changes...
Peter RapinSubject Matter Expect; Project Delivery| Independent ConsultantOntario, Canada
So, you work in the boiler room yet believe you should be at the helm. Thus you will undermine the captain by any means you can in an effort to steer the ship. Let me off as this dysfunctionality will ultimately sink the ship. Saving Changes...
I think you've partially answered your own question - padding or perhaps referred to more professionally as contingency is added to cover unknowns. Over and above that, it might also be included to increase the profit on a project to make it commercially attractive, or to make it so expensive that the customer rejects the bid. Another reason for including it is to protect profit margins if you're expecting the customer to want a lot of technical support beyond what has been budgeted for in the contract.
It might also be added to protect a reputation or to give the PM an easy ride - allows you to under promise and over deliver on a project = still deliver on time and to budget even after delays. The extent you might do that depends somewhat on the culture of the organisation you're working for, or perhaps how aggressive you view your customer.
You might need to do this where you are uncertain of resource availability - in a weak matrix organisation where the PM has little control over resources and the projects he's responsible for are viewed as lower priority in the organisation, it's practically impossible to accurately schedule a project and therefore padding is really only pointing out a realistic situation.
I'm sure other members can add other reasons but I've given a few to get the discussion started.
Sorry Gray and everyone trying to justify padding. You all are trying to prove padding is another name for reserve or contingency, which it definitely is not. Padding a a project management crime and just like scope creep it has absolutely no justification, no matter how you try to defend it. Risk Management is a separate and kosher subject we all study and I am sorry to say that when it comes to using it, we drift back to old rotten style of working using padding where you need not justify the reasons. Better correct your good selves and do not introduce error in a perfect standard, just due to your ignorance or misunderstanding. I will stand by my statement while you may give any number of superfluous arguments.
...
1 reply by Rami Kaibni
Nov 21, 2020 4:53 PM
Rami Kaibni
...
Totally agree with you Suhail. Padding is a very pad project management practice.
Senior Projects Manager | Field & Marten AssociatesNew Westminster, British Columbia, Canada
Nov 21, 2020 4:06 PM
Replying to Suhail Iqbal
...
Sorry Gray and everyone trying to justify padding. You all are trying to prove padding is another name for reserve or contingency, which it definitely is not. Padding a a project management crime and just like scope creep it has absolutely no justification, no matter how you try to defend it. Risk Management is a separate and kosher subject we all study and I am sorry to say that when it comes to using it, we drift back to old rotten style of working using padding where you need not justify the reasons. Better correct your good selves and do not introduce error in a perfect standard, just due to your ignorance or misunderstanding. I will stand by my statement while you may give any number of superfluous arguments.
Totally agree with you Suhail. Padding is a very pad project management practice. Saving Changes...
I think you've partially answered your own question - padding or perhaps referred to more professionally as contingency is added to cover unknowns. Over and above that, it might also be included to increase the profit on a project to make it commercially attractive, or to make it so expensive that the customer rejects the bid. Another reason for including it is to protect profit margins if you're expecting the customer to want a lot of technical support beyond what has been budgeted for in the contract.
It might also be added to protect a reputation or to give the PM an easy ride - allows you to under promise and over deliver on a project = still deliver on time and to budget even after delays. The extent you might do that depends somewhat on the culture of the organisation you're working for, or perhaps how aggressive you view your customer.
You might need to do this where you are uncertain of resource availability - in a weak matrix organisation where the PM has little control over resources and the projects he's responsible for are viewed as lower priority in the organisation, it's practically impossible to accurately schedule a project and therefore padding is really only pointing out a realistic situation.
I'm sure other members can add other reasons but I've given a few to get the discussion started.
Dear Mr.Kaibni,
I read you comment with great interest as 'padding' is something I am researching in my studies at the moment. I find you last comment interesting: "uncertainties are turned into identifiable opportunities and threats (Risks) instead of using padding and just adding any values based on best guess". May I kindly ask you wouldn't risks which are turned into either opportunities/threats still result in costs? hence isn't a Client still forking out money at the end similar to if 'padding' occured?
...
1 reply by Rami Kaibni
Jan 31, 2022 10:06 AM
Rami Kaibni
...
Andrei
Opprotunities might result in savings and threats could result in extra costs but not necessarily if properly managed but this is all different than padding as we are talking about the concept.
Doing qualitative and quantitative risk analysis is something that should be done and in a way you are actually taking calculated risks which is different than just inflating your estimates arbitrarily to account for risk.