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Emotional Intelligence for Project Managers – Nice to Have or Necessity?

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Paris kermanshahi MBA Student| Santa Clara University Santa Clara, Ca, United States
Hi All,

I am searching about Emotional Intelligence for Project Managers, I would appreciate if you could share with me your thoughts/lesson learned/Experience.

Thank You
Paris
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saurabh mahajan PMP, ITIL, PRINCE2| vodafone Pune, Maharashtra, India
Emotional Intelligence is now a necessity for project manager for better leadership. IMO leadership is not only leading a way for the team but also understanding their feelings and emotions. With growing project complexities people interaction will increase and also the way people exhibit their emotions. Thus it becomes very important for project manager to have this capability for understanding person's emotional behavior. This will put manager in driving seat to guide the person and seek best of the results from them.

I learned its importance when I interacted more with the virtual team and came to know that I was lagging in understanding their behavior change when intimidating tasks were assigned to them. Once I understood the best way I thought was to first take them into confidence and see their assertiveness towards work being increased. Then pull them into task allocation. This made easy for me to expect results from them and get it delivered.

So a manager having this skill is very very important as many a time people dont easily speak about their negative emotions which eventually can lead to misunderstanding,miscommunication, etc,etc and at last impacting the project.
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Patrick Dicey Manager, Customer Project Management| CentralSquare Technologies Orlando, Fl, United States
Hello Pardis,

I am a project manager with ENTJ (driver), strong personality style. I can certainly share numerous experiences where my personality style has caused conflicts and issues among teams I have worked on. I certainly see the value in emotional IQ as a project manager, and it is a continuous improvement item that I will likely continue to work on throughout my entire career.

Cheers,

Patrick
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Ivana Prikratki Expert Associate for Project Management| azra Vinica, Croatia
Emotional IQ is definitely a necessity today among project managers. Without it, in my opinion, project managers can’t achieve their full leadership potential, and they can’t form and lead a project team. Sometimes the project team learns how to work around the project manager that does not how to develop/apply emotional IQ, but more often this is not the case.

As well, todays trends in leadership and management strongly support the usage of emotional intelligence to achieve better performances of project teams and to motivate these teams, to get better buy-in. Therefore, project managers who don’t have emotional IQ and who are not ready to work on themselves will probably become “outdated”.
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Samuel Vaddi Avon, In, United States
Emotional Intelligence helps us manage ourselves and others through our/their emotions. Just like IQ, I believe everyone has EQ, it is just a matter of how much. As long as we are working with humans - no matter the role - I think we need to keep improving emotional intelligence... and more so for a complex role such as a PM.
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Paris kermanshahi MBA Student| Santa Clara University Santa Clara, Ca, United States
Thanks every one for your comment, it was really helpful.

Can you please share with me some examples that you have experienced at work? for instance a case that Emotional Intelligence helped you or a case that you should have used that,

Thank you
Paris
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Sameh Nasr Project Controls General Manager - MRO & Offshore Rigs| Confidential Saudi Arabia
Emotional Intelligence is the capability to identify, assess, and manage the personal emotions of oneself and other people, as well as the collective emotions of groups of people.

Goleman describes EI as "managing feelings so that they are expressed appropriately and effectively, enabling people to work together smoothly toward their common goals." According to Goleman, the four major skills that make up emotional intelligence are:
• Self-Awareness
• Self-Management
• Social Awareness
• Relationship Management

Why do Project Managers need Emotional Intelligence (EI)?

Research carried out by the Carnegie Institute of Technology shows that 85 percent of your financial success is due to skills in “human engineering,” your personality and ability to communicate, negotiate, and lead. Shockingly, only 15 percent is due to technical knowledge.

Emotional Intelligence Affects:
Your performance at work.
Emotional intelligence can help you navigate the social complexities of the workplace, lead and motivate others, and excel in your career. In fact, when it comes to gauging job candidates, many companies now view emotional intelligence as being as important as technical ability and require EQ testing before hiring and the use of Behavioral Interview questions.
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Sameh Nasr Project Controls General Manager - MRO & Offshore Rigs| Confidential Saudi Arabia
Why do Project Managers need Emotional Intelligence (EI)?

Research carried out by the Carnegie Institute of Technology shows that 85 percent of your financial success is due to skills in “human engineering,” your personality and ability to communicate, negotiate, and lead. Shockingly, only 15 percent is due to technical knowledge.

Emotional Intelligence Affects:
Your performance at work.
Emotional intelligence can help you navigate the social complexities of the workplace, lead and motivate others, and excel in your career. In fact, when it comes to gauging job candidates, many companies now view emotional intelligence as being as important as technical ability and require EQ testing before hiring and the use of Behavioral Interview questions.
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Gina Abudi President| Abudi Consulting LLC Amherst, Nh, United States
An absolute NEED; and not just for PMs - but for everyone and anyone. High EI enables for better teamwork and engagement in the organization. Check out: Emotional Intelligence for Project Managers: The People Skills You Need to Achieve Outstanding Results by Anthony Mersino, PMP. Happy Reading!
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Paris kermanshahi MBA Student| Santa Clara University Santa Clara, Ca, United States
Thanks every one for your comment, it was really helpful,

https://www.linkedin.com/pulse/importance-...s?trk=prof-post

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