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E-Mail As Mode of Communication

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Chintan Shah None Ahmedabad, Gujarat, India
With reference of Project Management, E-mails are considered as informal communication!?. Does it mean, E-mails are not admissible in court of law?

I have Googled and good numbers are admitting that E-mails are Formal Mode of Communication, which can be legally used as evidence.

What should be PM’s stand?

Or if I have misunderstood anything, please clarify.

Thanks
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Chintan Shah None Ahmedabad, Gujarat, India
Mar 03, 2017 8:58 AM
Replying to Eric Simms
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It sounds as if you're asking whether emails are admissible as legal evidence.
The answers differs from country to country, but in India it appears emails (and other electronic records) are legally admissible.

http://lawgic.info/submitting-an-email-or-...n-indian-court/
Thank You Eric.

That's the answer I was searching for.
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Chintan Shah None Ahmedabad, Gujarat, India
Mar 03, 2017 10:31 AM
Replying to Thomas Kennedy
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Whilst I won't get into whether emails can be admitted as formal evidence, PMI is clear that they are classed as informal.

What I have seen in practice is that day-to-day communications are the normal method of communication but if a company wishes to place a contract, make a claim or provide a decision then usually this is done by sending a formal letter, even if the client & contractor are co-located in the same building.
Yes Thomas this slight contradiction with PMI to the routine practice has created some doubt.

I was of the same opinion that anything to be a potential problem or has significance; should have gone in form of letter rather than e-mail and my peers were OKAY with e-mails. They were right that emails are admissible legally in India.

Well, the company's way of working and our communication plan can be guiding for this matter.

Thanks for your clarification. It was helpful.
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Chintan Shah None Ahmedabad, Gujarat, India
Spot on Mounir. A perfect illustration.
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Chintan Shah None Ahmedabad, Gujarat, India
Mar 03, 2017 12:27 PM
Replying to Rami Kaibni
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From my experience in managing construction projects, e-mails are usually considered informal communication and in order for anything to be considered formal if it is going out to the client, if should go out through an official transmittal or signed memo.

As for e-mails being admissible in the court of law or not, it depends on the situation and circumstances and it also depends on the contracts and contractual documents. There is always a clause under the general conditions for the type & order of priority of documents to be considered in case of any dispute between both parties.
Yes Rami,I belong to similar profession where conflicts are inevitable. And in such case, contractual clarifications and signed memos and transmittal are good practice for important client communications.

Part my peers where fine with e-mails in such cases, so i thought to ask in this forum.

Thanks Rami, it was insightful.
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1 reply by Rami Kaibni
Mar 04, 2017 11:50 AM
Rami Kaibni
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You're Welcome.

This is a very important subject and I am glad you've asked as it is good to hear what everyone thinks of this matter.
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Rami Kaibni
Community Champion
Senior Projects Manager | Field & Marten Associates New Westminster, British Columbia, Canada
Mar 04, 2017 5:39 AM
Replying to Chintan Shah
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Yes Rami,I belong to similar profession where conflicts are inevitable. And in such case, contractual clarifications and signed memos and transmittal are good practice for important client communications.

Part my peers where fine with e-mails in such cases, so i thought to ask in this forum.

Thanks Rami, it was insightful.
You're Welcome.

This is a very important subject and I am glad you've asked as it is good to hear what everyone thinks of this matter.
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Naomi Caietti Senior Project Manager | ePMO | Higher Education | Healthcare & IT| Linkedin.com/In/NaomiCaietti
Normally, it's whatever legal staff and legal department deems "discover-able" including emails informal or not.
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