not able to submit PMP application

Using PMI Standards

Anonymous

Hello,

I am trying to submit my PMP application but getting following error
"We're sorry, but we cannot accept your application at this point. This could be due to other certifications that you have, or other applications you've submitted that are currently being processed. "

Before completing PMP application I was about to pursue CAPM. So I have completed CAPM application which is open currently. Is there any way to discard the CAPM application and continue with PMP application?

Posted: Apr 11, 2017 8:46 PM

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Vincent Guerard Coach - Trainer - Speaker - Advisor| Freelance Mont-Royal, Quebec, Canada

Contact PMI by email the will be able to direct you.

I have had great support from them

Posted: Apr 11, 2017 9:36 PM

Markus Kopko AI Enabler for Project & Program Mgmt | Founder PMotion.ai / The PM AI Coach| PMotion.ai Hamburg, Hamburg, Germany

Hi,

like Vincent already mentioned please contact PMI customer care center.
I would suggest to contact them by phone.
The people there are always very kind and helpful. I guess they need to cancel or close your CAPM application before you can submit your PMP application.
Should be not a big deal i guess.

Regards,

Markus

Posted: Apr 12, 2017 1:44 AM

Drew Craig Sr. Agile & Product Coach| Vanguard Philadelphia, Pa, United States

Yes, contact PMI. The representatives there are very helpful, and courteous. You also have the option to live chat as well.

I'm sure they can get you squared away.

Posted: Apr 12, 2017 6:38 AM

Anonymous

Thank you all for help.
I did call PMI and they canceled my CAPM application to proceed with my PMP application

And they were so helpful, the whole procedure took less than a minute

...

1 reply by Mayte Mata Sivera

Apr 12, 2017 1:55 PM

Mayte Mata Sivera

...

Yes, they are a great team and customer support!

Posted: Apr 12, 2017 10:18 AM

Mayte Mata Sivera PMO Leader | Speaker | Author Ut, United States

Apr 12, 2017 10:18 AM

Replying to anonymous

...

Thank you all for help.
I did call PMI and they canceled my CAPM application to proceed with my PMP application

And they were so helpful, the whole procedure took less than a minute

Yes, they are a great team and customer support!

Posted: Apr 12, 2017 1:55 PM

JOSE BENJAMIN Ruiz Management barda del medio, R, Argentina

estoy intentando de cargar nuevamente mi inscripcion al examen pero no me deja avanzar al proximo paso que es avanzar con la solicitud

Posted: Jun 5, 2026 3:07 AM

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not able to submit PMP application

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