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Developing a PMO from the ground up

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Eric Jones PMP, MBA Senior Project Manager| Insight Global Arlington, Va, United States
Hello Everyone,
I am not sure if this situation is typical but I want to share anyway. I have been tasked with creating a PMO and project governance in an organization whose project management maturity is well almost nonexistent. There is so much to do I didn't know where to start, so I began with the deveopment of a decision brief for the Dirctor to determine which type of PMO the organization needed. The Director really didn't know what he wanted so we discussed what outcomes he would like to see with the project portfolio. I am drafting the various charters for the PMO, the Project change board and IV&V or the governance procedures. I am have trouble getting buy-in from staff and leadership is not as engaged as I would like. The team I am working with is of varying skills and I am the only PMP. Does anyone have any ideas on how to jumpstart this effort?
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Paul Reed-Peck PMO Manager| SICPA SA Villars-Ste-Croix, Vaud, Switzerland
Hello Eric,
Plenty of excellent advice already given here, this should give you some great ideas. When we re-oriented our PMO in 2015 we used the maturity quadrants of Hobbs and Aubry (good article here: https://www.pmi.org/learning/library/matur...rformance-6437) and it helped us to determine where we were and where we needed to be.
Although you are starting from scratch, this can still be useful to see some typical tasks of PMO that will help you define what yours can / should do.
I would stress also that at such an early stage you need to position your PMO services according to what the company needs - you almost have to sell the different possibilities to your stakeholders, and get them to tell you which services they expect. From there you can begin sizing the PMO team/budget/etc.
Good luck, it's a great adventure!
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Simon Khiabani Construction Industry: Development / Project/ Portfolio PMO Manager| Private Consultant, contract to hire Sterling, Va, United States
Eric, I am also in the same situation and your question is a good one.

I am looking for guidance and most of the replies do help.

on a side note, I am trying to connect with you in my network and cant get past this coding system of letters and numbers.

Try to connect with me when you can.
Thanks
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Jessica Spector PM II| Coconut Software Toronto, Ontario, Canada
Apr 09, 2018 9:10 AM
Replying to Shrinath Iyengar
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Hi Eric,

I have faced similar situations like the one you describe. I typically do the following:

1. Question why the organization wants a PMO? What does the organization expect the PMO to do that it doesn't do currently? This typically gives an indication about the PMO type the organization is aiming for and will also serve as broad level performance indicators that can be further defined to evaluate the performance of this PMO.
2. Identify the current functions that are being performed by the organization that can be consolidated in a PMO. (Point 1 will serve as a guideline in identifying the services that can be consolidated)
3. Assess the gap between Point 1. and Point 2 and identify the stages / steps that would take it to the desired PMO level. These stages / steps can also serve as low hanging fruit (quick wins) that can be highlighted while presenting PMO performance
4. Prepare a plan to reach the desired PMO level with milestones (including quick wins). This is essential to retain management interest in continuing with a PMO while presenting its progress and performance
5. Identify success factors (this is where the point of stakeholder ownership can be put forth thus solving the issue of buy-in) that will help the organization reach the desired PMO level from its current stage
6. Define charter and get sign-off from the identified stakeholders

The above steps are just an outline but serves as a good starting point to put things in perspective.

Hope this helps.

All the best.
Hi there. Can you give me an example of a service outside the PMO that can be consolidated to the PMO?
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Jessica Spector PM II| Coconut Software Toronto, Ontario, Canada
Apr 10, 2018 8:32 AM
Replying to Eric Jones PMP, MBA
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Yes I did and ithas helped me to shape my strategy going forward. I also found a few very helpful webinars as well. I can't locate the names right now but when I do I will post the names. Thank you!!
I’d love to see those webinars if you can post them please
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Simon Khiabani Construction Industry: Development / Project/ Portfolio PMO Manager| Private Consultant, contract to hire Sterling, Va, United States
Likewise
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Simon Khiabani Construction Industry: Development / Project/ Portfolio PMO Manager| Private Consultant, contract to hire Sterling, Va, United States
Jessica, I found these quite intriguing. Part II more so than 1 but both worth the read.

https://www.projectmanagement.com/articles...Leader--Part-2-

https://www.projectmanagement.com/articles...Leader--Part-1-
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Eric Jones PMP, MBA Senior Project Manager| Insight Global Arlington, Va, United States
I am still looking for the one that really helped me, I sort of stumbled upon it and can find it. But this Webinar was good as well. I am still looking for it and I will get back to all of you when I find it. I believe it was in the On-Demand Webinar section and it was created by a company that helps organizations build thier PMOs. I will find it!!!!
This isn't it but it helped.
https://www.projectmanagement.com/videos/2...-PMO-Turnaround
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Eric Jones PMP, MBA Senior Project Manager| Insight Global Arlington, Va, United States
Apr 10, 2018 8:32 AM
Replying to Eric Jones PMP, MBA
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Yes I did and ithas helped me to shape my strategy going forward. I also found a few very helpful webinars as well. I can't locate the names right now but when I do I will post the names. Thank you!!
I finally found the Webinar after the PDU got posted to my PMI Dashboard:

https://www.projectmanagement.com/videos/2...ject-Management

This webinar really got me thinking at the stakeholder level. I was able to develop a campaign plan to get the information I needed from the organization to begin the process of building a PMO.
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Eric Jones PMP, MBA Senior Project Manager| Insight Global Arlington, Va, United States
Apr 10, 2018 8:32 AM
Replying to Eric Jones PMP, MBA
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Yes I did and ithas helped me to shape my strategy going forward. I also found a few very helpful webinars as well. I can't locate the names right now but when I do I will post the names. Thank you!!
https://www.projectmanagement.com/videos/2...ject-Management
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Jessica Spector PM II| Coconut Software Toronto, Ontario, Canada
Apr 10, 2018 8:32 AM
Replying to Eric Jones PMP, MBA
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Yes I did and ithas helped me to shape my strategy going forward. I also found a few very helpful webinars as well. I can't locate the names right now but when I do I will post the names. Thank you!!
It says product not found. can you give me the name of the webinar and I will search for it?
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