Project HEADWAY: Digging for Root Causes

 

This presentation is supporting material for this video.

We have all faced the challenge before. We’ve been asked to solve a problem. Sometimes, the request is to actually implement a specific solution. Months of work and thousands of dollars of investment later, however, things don’t get any better.

All too often, the problem that presents itself at the outset of a project isn’t the real problem at all. It might be a symptom of the problem. It may be proxy for the the real problem. At times, what we think we are doing is only tangentially related to the real work that needs to be done.

Digging out root causes is a skillset that matters. Taking the time to explore a problem before moving on to a solution is a vital capability. Figuring out what the actual problem is—and not what is described or perceived—is essential to ultimate success.

This webinar provides essential insights into how to explore and evaluate problems, how to identify and explore causal relationships, and how to do the necessary but difficult work of getting to root causes.

If problem solving is essential to your role—and when it isn’t it?—this is a webinar that you won’t want to miss.

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