How an Awarded Program Improved Hospital Discharge Summaries for Successful Patient Recoveries

  Healthcare   Lessons Learned   PMI Professional Awards  

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Overview

The University Health Network (UHN) in Toronto, Ontario, Canada wanted to ensure that patients who are discharged from hospitals receive the necessary support for a successful recovery. In 2014, UHN embarked on a 3-year, CA$955,000 quality improvement initiative which included creating a standardized electronic Discharge Summary for UHN’s 35,000 annual inpatients, detailing their hospital experience and requirements for ongoing care. The program finished on schedule and under budget and was a winner of the 2018 PMI Award for Project Excellence. Learn about this awarded program’s challenges, best practices, and lessons learned in this webinar.

Learning Objectives

The University Health Network (UHN) in Toronto, Ontario, Canada wanted to ensure that patients who are discharged from hospitals receive the necessary support for a successful recovery. In 2014, UHN embarked on a 3-year, CA$955,000 quality improvement initiative which included creating a standardized electronic Discharge Summary for UHN’s 35,000 annual inpatients, detailing their hospital experience and requirements for ongoing care. The program finished on schedule and under budget and was a winner of the 2018 PMI Award for Project Excellence. Learn about this awarded program’s challenges, best practices, and lessons learned in this webinar.

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Resources

How an Awarded Program Improved Hospital Discharge Summaries for Successful Patient Recoveries

presentation

by Vinod Kumar Paidakula, Lorelie Kaid, Andre D'Penha, Michael Caesar

Talent Triangle Alignment

This video qualifies for the following PDUs:

PMP/PgMP CAPM PMI-ACP PMI-SP PMI-RMP PfMP PMI-PBA DASM DASSM DAC DAVSC PMI-CP PMI-PMOCP PMI-CPMAI Ways of Working 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Power Skills 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Business Acumen 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 0.00 1.00 1.00 Total 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 0.00 1.00 1.00

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Acknowledgements: Kimberly Whitby, Jenn Constantino and Derrick May