Social Intelligence for Project Managers – Cat Herding 101

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Overview

Project managers need to balance people, teams, process, product, and a host of other things. The people/team part of the equation (especially the team part) often falls through the cracks - it’s harder to quantify, and the guideposts are few and far between. Getting a team working well together can be like herding cats - just when you think you’ve got them all going the same direction, another one wanders off. Social intelligence (a kind of sideways look at emotional intelligence) can help us herd those cats effectively, keeping the project as well as the team together. It gives us some clues to understanding and managing the connections between people, most particularly those we work with on a regular basis.

Learning Objectives

Project managers need to balance people, teams, process, product, and a host of other things. The people/team part of the equation (especially the team part) often falls through the cracks - it’s harder to quantify, and the guideposts are few and far between. Getting a team working well together can be like herding cats - just when you think you’ve got them all going the same direction, another one wanders off. Social intelligence (a kind of sideways look at emotional intelligence) can help us herd those cats effectively, keeping the project as well as the team together. It gives us some clues to understanding and managing the connections between people, most particularly those we work with on a regular basis.

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Resources

Social Intelligence for Project Managers – Cat Herding 101

PREMIUM presentation

by Kim Wasson

Talent Triangle Alignment

This video qualifies for the following PDUs:

PMP/PgMP CAPM PMI-ACP PMI-SP PMI-RMP PfMP PMI-PBA DASM DASSM DAC DAVSC PMI-CP PMI-PMOCP PMI-CPMAI Ways of Working 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Power Skills 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Business Acumen 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Total 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00

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Acknowledgements: Derrick May and Laura Schofield