Mastering the Art of De-escalation
April 16, 2025 1:00 PM EDT (UTC-4)
Platform: Zoom
Capacity: 5000
Duration: 60 min
Presenter:
Dana Bernstein
Support: Earning PDUs | Tips For Attendees
Overview
Your thoughts have an impact on how you approach situations. That is why conflict is best resolved starting from the inside out. The heavier the thoughts about the unchangeable past, the more arduous the climb to travel to the “resolution” side. This webinar will help you untangle why you are upset and how to get back to your center, so you can better manage the “what to do” or “how to do” challenge you are facing. Those challenges range from difficult conversations, changing jobs, opening a business, or just exploring what drives you to react to certain people and circumstances.
Learning Objectives
| This webinar qualifies for the following PDUs: | ||||
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PMP/PgMP
CAPM
PMI-ACP
PMI-SP
PMI-RMP
PfMP
PMI-PBA
DASM
DASSM
DAC
DAVSC
PMI-CP
PMI-PMOCP
PMI-CPMAI
Total
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
0.00
1.00
1.00
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"A closed mind is like a closed book; just a block of wood." - Chinese Proverb |



