The Necessary Culture for Soaring Performance

Has your organization or quality management team gone through the effort of adopting the Plan, Do, Check, Act (PDCA) strategy for making improvements to various processes? Do you think the process has been effective? 

Have you personally experienced or observed others changing their practices due to findings of the PDCA program in place? Are people really learning anything new, applying lessons learned during retrospectives on their next endeavour?

This talk will dive into what it really takes for an organization, or even a department within, to make true gains from the PDCA process. Leading organizations, or those referred to as “high velocity” in the book High-Velocity Edge, have been found to demonstrate key characteristics and capabilities, all of which revolve around the philosophy behind PDCA. However, as you’ll see, their practices are much more holistic than just utilizing a set of tools and analysis methods to monitor performance and correct issues, as has been applied in most situations.

These lessons will be shared with the primary objective of showing their significance in how programs and projects can clearly gain from a culture shift and full adoption of such strategies, with some highlights to relevant Lean-based tools that can be utilized to engage personnel, and facilitate some of the changes required.