Project Management

The Management of Benefits: Opening the Black Box of Benefits and Revealing their Collective Production

January 29, 2020 9:00 AM EST (UTC-5)

Platform: WebEx
Capacity: 2000
Duration: 60 min
Presenters: Monique Aubry, Viviane Sergi


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In the context of projects, benefits management has recently been attracting the attention of practitioners and researchers alike. Project management practitioners are particularly interested in benefits management to demonstrate the connection between project management and projects benefits. For their part, most researchers aim to explain how to establish this connection, by proposing new conceptual frameworks. Yet, a crucial issue remains under discussed: how benefits management is practiced, in concrete situations, and which challenges practitioners face. Although many organizations are considering adopting formal processes of benefits management, benefits management seems fraught with difficulties when it comes to its deployment and its practice. These challenges have been the focal point of our study, which led us to meet with project management practitioners involved in benefits management in five large-scale organizations.

In this webinar, we will present our main findings, and highlight some of the complexities of benefits management. Among others, we will open what we consider as the black box of benefits management. We will also explore the social dynamics in which benefits management often happen, and which affect in turn what comes out of benefits management processes. This webinar will hence allow you to reflect on dimensions of benefit management that are often neglected (or hidden), in spite of playing a key role in benefits managements processes and practices.

Take this opportunity to learn from a different perspective, yet complementary, on benefits management! To learn more about this research, you can read the white paper “The Management of Benefits.”

This webinar qualifies for the following PDUs:
 
PMP/PgMP
PMI-ACP
PMI-SP
PMI-RMP
PfMP
PMI-PBA
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