Use Cases: What Every Project Manager Should Know

By PMI Minnesota Chapter, and

[This Article Provided Courtesy of PMI]

This paper addresses the complexities of gathering ambiguous requirements, showing how use cases can help solve this problem. It also answers questions frequently asked by project managers about one requirements-gathering technique called use cases.

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"The power of accurate observation is often called cynicism by those who don't have it."

- George Bernard Shaw

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