Project Management

Engage! Involve the Customer to Manage Scope

By Dean Leffingwell

[This Article Provided Courtesy of PMI]

Most projects start off by asking twice as much as is possible given the existing resources. This shouldn't be accepted as just "the way things are"--we can partner with the customer to keep application development scope in line.

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"Each problem that I solved became a rule which served afterwards to solve other problems."

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