Project Management

The EI / AI Problem

Lonnie Pacelli is an Accenture/Microsoft veteran with four decades of learnings under his belt. He frequently writes and speaks on leadership, project management, work/life balance, and disability inclusion. Reach him at [email protected] and see more at ProjectManagementAdvisor.com.

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In my emotional intelligence (EI) article series, I identified four crucial building blocks that cooperate to provide a holistic lens into an EI-capable leader, as follows:

  1. Know Thyself – Understanding your strengths and weaknesses
  2. Control Thyself – Recognizing how your actions impact others
  3. Understand Others – Observing the strengths, weaknesses, and emotions of others
  4. Relate for Results – Synthesizing how to adapt, coach, mentor, influence, and advise to deliver results

I believe the first three building blocks are prerequisites for the fourth. It would be incredibly difficult to relate for results without having a realistic understanding of your own strengths and weaknesses, how you come off to others, and the strengths, weaknesses and emotions of others. The four blocks can be expressed as follows:

graphic on emotional intelligence building blocks

I firmly believe that EI will only grow in its importance as a crucial leadership skill. Understanding your capabilities and blind spots, how you carry yourself and how you read a room are key prerequisites to working with and through others to deliver results.

But how does artificial intelligence factor into the emotional intelligence model?

I’ve become a huge fan of Claude. I use it to spark article ideas (not actually writing articles; what you see from me is from my human self), health and wellness questions, …


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