Beyond the Stethoscope: How AI is Reshaping Hospital Operations (Part 5) – The Pilot Program
This is Part 5 in an ongoing interview series where I talk with Dr. N from ABC Hospital* in Hyderabad, India. Dr. N spearheads an artificial intelligence project for the facility.
While Part 1 and Part 2 discussed details of stakeholders (more specifically, the medical team and patients), Part 3 explored the role of regulatory agencies involved in AI projects for the hospital, and Part 4 talked about the technical components of AI. In Part 5, we talk about the pilot study.
Deepa: What were your considerations for the pilot study?
Dr. N: We often generalize our needs and fail to pinpoint a specific area where we need urgent help (it could also be a case of the crying baby getting the milk!). AI is not a panacea for all our existing problems. While we know that AI is imperfect, not adopting it could also mean increasing the risk of continuing or perpetuating the existing problematic situation—the classic “nirvana fallacy.” Given the nascent stage of these technologies, we decided to run a pilot to check the feasibility, build trust/confidence, gain insights, and identify potential risks and challenges that might arise during the larger scope of the project.
We wanted to ensure a genuine clinical utility versus thinking of what is easy to model. We chose a clinical focus area that had actionable therapeutic interventions. The focus of the pilot was
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