Project Management

Choosing the right method for overcoming resistance

From the Project Discovery Blog
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The nature of project work means constantly discovering new problems to solve. So in this blog I'm focussing on discovering innovations, new ideas in project management, also share and learn from others.

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My current project is dealing with moving a web based application from self hosted to a vendor hosted cloud environment. So, after deciding the change, the project team must decide how to actually implement the change. The main concern here is how the project team could deal with and minimize the resistance to change.

Why do people resist change?

Dealing with resistance is always challenging because the resistance isn't necessarily based on rational factors. In reality people resist change due to factors like:

  • Loss of job security
  • Fear of unknown
  • Poor timing
  • Fear of failure
  • Organizational politics etc. 

The key to the problem is to understand the true nature of resistance and allow the people to participate in making the change. Also, make sure they recognize the need for change and to search for new solutions. 

Methods for dealing with resistance

Communication is the key here, also educate people when inaccurate or missing information is contributing to resistance. Forcing through the change is effective when speed is essential or when the organization wants to implement the change quicker. 

  • Communication and training: This is most useful when there is a lack of information.
  • Involvement and participation: Normally people who participate will  be more interested to implement the change, or when others have power to resist.
  • Help and support: This works best when fear is the main problem for resistance.
  • Negotiation and agreement: One of the easiest way to avoid resistance to change.
  • Forcing: This is speedy and can overcome very easily any kind of resistance to change.

Conclusion

I think creating a sense of urgency has a very important role in overcoming resistance to change. For those who might want to resist the change, it can convince them of the need for the change. Finally, for any change effort to be effective, the organization need a thoughtful strategy and a thoughtful implementation approach to address various barriers.

 

 

Posted on: January 27, 2018 11:56 PM | Permalink

Comments (13)

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Sante Delle-Vergini Senior Project Manager| Infosys Melbourne, Victoria, Australia
I can think of a few more ways, but they may not be the right methods ;-)

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Drake Settsu Project Manager / Blogger Hi, USA
Dealing with resistance is all about good communication. Be transparent and clear. The bottom line is get on the train or leave the train.

Good article Anish.

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Anish Abraham Privacy Program Manager| University of Washington Auburn, Wa, USA
Thanks for your comments Sante, I know you always have other ways :)

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Anish Abraham Privacy Program Manager| University of Washington Auburn, Wa, USA
I agree Drake, communication is the kay and thanks for your feedback.

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Stéphane Parent Self Employed / Semi-retired| Leader Maker Prince Edward Island, Canada
I've seen too many enterprise application implementations where I wish I could have been given a chance to help out. Part of it is my innate curiosity. Part of it is being part of something bigger than myself. We all need to be part of something more than ourselves.

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Anish Abraham Privacy Program Manager| University of Washington Auburn, Wa, USA
Thanks Stephane for your feedback. It's always exciting to be part of a big change.

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Rami Kaibni
Community Champion
Senior Projects Manager | Field & Marten Associates New Westminster, British Columbia, Canada
Good Points Anish

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Najam Mumtaz Retired Lahore, Punjab, Pakistan
It’s only human to fear the unknown; confidence comes with understanding, what is happening, why, and how. If this part is understood by those being impacted, I suppose rest of the journey is easier.

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Anish Abraham Privacy Program Manager| University of Washington Auburn, Wa, USA
Thanks Rami.

You are right, Najam and thanks for your input.

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Eduin Fernando Valdes Alvarado Project Manager| F y F Fabricamos Futuro Villavicencio, Meta, Colombia
very good, thanks for sharing

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Alexandra Cote Content Marketing| Paymo Romania
Great article, thanks for sharing!

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Anish Abraham Privacy Program Manager| University of Washington Auburn, Wa, USA
Thanks Eduin and Alexandra for your comments.

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Luis Branco CEO| Business Insight, Consultores de Gestão, Ldª Carcavelos, Lisboa, Portugal
Dear Anish
Regardless of your perspective on the topic: "Choosing the right method for overcoming resistance"

Thanks for sharing

Important point to remember: "I think creating a sense of urgency has a very important role in overcoming resistance to change. For those who might want to resist the change, it can convince them of the need for the change"

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