Choosing the right method for overcoming resistance

 

My current project is dealing with moving a web based application from self hosted to a vendor hosted cloud environment. So, after deciding the change, the project team must decide how to actually implement the change. The main concern here is how the project team could deal with and minimize the resistance to change.

Why do people resist change?

Dealing with resistance is always challenging because the resistance isn't necessarily based on rational factors. In reality people resist change due to factors like:

• Loss of job security
• Fear of unknown
• Poor timing
• Fear of failure
• Organizational politics etc. 

The key to the problem is to understand the true nature of resistance and allow the people to participate in making the change. Also, make sure they recognize the need for change and to search for new solutions. 

Methods for dealing with resistance

Communication is the key here, also educate people when inaccurate or missing information is contributing to resistance. Forcing through the change is effective when speed is essential or when the organization wants to implement the change quicker. 

• Communication and training: This is most useful when there is a lack of information.
• Involvement and participation: Normally people who participate will  be more interested to implement the change, or when others have power to resist.
• Help and support: This works best when fear is the main problem for resistance.
• Negotiation and agreement: One of the easiest way to avoid resistance to change.
• Forcing: This is speedy and can overcome very easily any kind of resistance to change.

Conclusion

I think creating a sense of urgency has a very important role in overcoming resistance to change. For those who might want to resist the change, it can convince them of the need for the change. Finally, for any change effort to be effective, the organization need a thoughtful strategy and a thoughtful implementation approach to address various barriers.