What do you ask when interviewing project managers?
From the Easy in theory, difficult in practice Blog
by Kiron Bondale
My musings on project management, project portfolio management and change management.
I'm a firm believer that a pragmatic approach to organizational change that addresses process & technology, but primarily, people will maximize chances for success.
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I've written previously about what I look for when reviewing project manager resumes as well as what I look for when hiring for these positions.
Testing a candidate's knowledge of hard or soft skills provides limited benefit to the hiring process. If they have the letters ", PMP" or ", PRINCE2" after their names, they can very likely talk the talk even if they've never walked the walk.
You could pose situational questions to gain some insights into how they think, but just because they answer the question to your satisfaction doesn't necessarily guarantee that they will actually behave according to what they said if a similar situation were to occur for real. Don't feel discouraged as conducting such interviews is still critical, but you might want to go beyond assessing technical knowledge or posing generic scenarios.
Let me share five of my favorite questions when interviewing candidates for full time project manager roles.
What's been your biggest project management failure, what did you learn from that, and how did you apply those learnings to a future project?
This question is a triple threat. It assesses the self-awareness and humility of the candidate, their ability to dust themselves off and identify some lessons, and checks whether they truly learn those lessons.
How do you stay current in the project management profession?
There's no single right answer, but if a candidate has been neglecting their personal development this doesn't inspire confidence. Also, if their only lever for personal development has been formal training, this reflects superficiality as some of the best opportunities to grow come through experiential or relationship-based development activities. You will also have the opportunity to understand if they are giving back to the profession through volunteering, writing, presenting or mentoring others.
What made you decide to become a project manager?
Again, no right answer, but it provides insights into the candidate's career goals. Is project management a stepping stone to something else or is it a long-term destination?
What do you consider when deciding how you are going to manage a given project?
This question tests the candidate's ability to profile a project and the context in which it will be delivered as well as their awareness of complexity and delivery process tailoring.
What questions do you have for me?
"Judge a man by his questions rather than his answers" - Voltaire
So what are your favorite questions when you've been in a similar situation? Feel free to add them in the comments below!
Posted on: February 25, 2018 07:29 AM |
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Comments (13)
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Anish Abraham
Privacy Program Manager| University of Washington
Auburn, Wa, United States
Those are good questions, Kiron.
One of my favorite question was: How do you deal with difficult stakeholders or team members?
In my experience the employer would like to know how PM deal with interpersonal and personnel issues.
Here is another one:
How do you ensure your deliverables meet or exceed customer expectations?
Rami Kaibni
Community Champion
Senior Projects Manager | Field & Marten Associates
New Westminster, British Columbia, Canada
I definitely agree with you. Having a certificate might imply you have the knowledge but it certainly doesn’t guarantee you have the right skills and experience.
Good Post Kiron.
Good additions, Anish, and thanks Rami!
Kiron
Drew Craig
Sr. Agile & Product Coach| Vanguard
Philadelphia, Pa, United States
Also so important in How they're asked. How engaged is the interviewer? As an interviewee, I have gone in enthusiastic and genuinely excited only to be met with a cold wind. So, whereas it is important to gain insight into a candidates offerings, it's equally important to supply a conducive atmosphere.
Agreed Andrew - last thing you want to do is make a nervous candidate even more nervous!
Kiron
Thank you Kiron for sharing your favorite interview questions.
I usually add a question which is based on ethics. Either I would present a scenario or ask the candidate to share a challenging instance where he had to make a decision based on what was right or wrong ethically.
Good topic and questions Kiron,
I would ask about any safety incident during execution of previous projects and how it was dealt, what future steps to prevent similar incident?
Second question is " the material supplier has very close ties with the project sponsor but you have encountered many late supply issues and rejection due to bad quality what would be your corrective actions?
Good stuff Kiron. Asking what questions they may have is undervalued. Also, asking about what failures they have experienced is a good one. It's like the old "what would you say are you negative traits?", and when I get hit with those, I turn it into a positive anyway.
Thx for sharing such an informative article
Thanks Syed!
Great additions, Najam, Riyadh & Sante!
Kiron
Thanks Kiron for sharing such benefits questions.
Track of records for execution of project might be a good question.
BR,
Mansour
Great posting and responses from all.. To add to these wonderful responses, my take is the interview questions also depend on the type of PM position being filled, its role and responsibilities.
For example: A PM needing just timeline update,needs to be good with the information management and processes. At the same time, a PM having a consolidated ownership of the project (and sometimes product value delivery) need to be good at key characteristics like 'Influencing' (ad, largely without direct authority thro people management)!
RAJESH K L
Project Manager, PMP| Bharat Electronics, Bengaluru, India
Bengaluru, Karnataka, India
Good one and interesting. Thanks for sharing
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