Feedback vs Feedforward
From the Step by Step Blog
by Mayte Mata Sivera
Feedback vs Feedforward
It doesn’t matter if we are working as a contractor, leading our own company or being part of an organization, we always have the opportunity to learn about the past and understand how we can improve. Feedback is a tool we can use to evaluate our performance. There is no doubt that we can learn about our mistakes and failures, and that we can use feedback to improve.
However, what if we could leverage the opportunity to see all the possibilities and opportunities that we will have in the future? What would happen if we enable our team members, collaborators or employees to strengthen their learning by focusing on a positive future and not a past of errors?
This is what is called “The feedforward.” This term forged by Marshall Goldsmith and Jon Katzemback (feedback to the future) is complementary to the feedback although there are some differences:
As Dr. Goldsmith noted in his article ‘Eleven reasons to try Feedforward’: “We can change the future, we can’t change the past - By giving people ideas on how they can be even more successful, we can increase their chances of achieving this success in the future”
- Reference www.marshallgoldsmithfeedforward.com
Originally Published on Mayte’s Corner...Thoughts on Project Management - 2018 Q2 - PMI Northern Utah Chapter newsletter
Posted on: July 17, 2018 03:18 PM |
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Comments (17)
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Good points Mayte. Thanks.
Tamer Zeyad Sadiq
Assistant Cost Manager| Turner & Townsend
Riyadh, Ar Riyad, Saudi Arabia
Nice and smart article!!! It talks about learn and monitor your performance in your future!!!
Thanks for sharing and my brain is already buzzing with the ideas!
Thanks Mayte, for providing thought-provoking information.
Shane Drumm
Digital Product Person| Journey One
Perth, Australia
Drew Craig
Sr. Agile & Product Coach| Vanguard
Philadelphia, Pa, United States
Good stuff. Thanks, Mayte.
Many thanks, Mayte! I love the idea of monitoring ourselves (and our teams), focus on our future and just improve in every possible way.
Rami Kaibni
Community Champion
Senior Projects Manager | Field & Marten Associates
New Westminster, British Columbia, Canada
Good one Mayte. Without FeedBACK you can’t do FeedFORWARD.
Three important feedback questions (applies both at individual & team level) -
1. Where am I going? (The goals) = Feed-up
2. How am I going? = Feedback
3. Where to next? = Feedforward
Where,
Feed-up: ensures the purpose of the assignment, deliverable or task is understood, including how it is going to be assessed
Feedback: provides with information about the success and needs
Feed-forward: guides based on performance data
Simple, but effective.
Thanks for bringing it up, Mayte!! :)
Mayte, very true points thanks for sharing
Vivek Gondi
Team Lead | Legato Health Technologies
India
It is natural that people find faults during the feedback session and don't provide improvement opportunities.
Feedforward is a very good way to focus on the future and not get bogged down by the past ..
it is great, thanks for sharing
Sam Motes
Manager II Business Sys, Operational Excellence| BA Systems Inc.
Ellenton, Fl, United States
Mayte insightful thoughts. Getting feedback early and often is critical and finding leading indicators to preempt pitfalls sounds like a great way to operate,
Thanks for sharing Mayte!!
Vincent Guerard
Coach - Trainer - Speaker - Advisor| Freelance
Mont-Royal, Quebec, Canada
Good without feedback no improvement
Thank you very much for your efforts and sharing
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