The Project Initiatives That Influenced My Career

From the Voices on Project Management Blog
by , , , , , , , , , , , , , , , , , , , , , , ,
Voices on Project Management offers insights, tips, advice and personal stories from project managers in different regions and industries. The goal is to get you thinking, and spark a discussion. So, if you read something that you agree with--or even disagree with--leave a comment.

About this Blog

RSS

View Posts By:

Cameron McGaughy
Marian Haus
Lynda Bourne
Lung-Hung Chou
Bernadine Douglas
Kevin Korterud
Conrado Morlan
Peter Tarhanidis
Vivek Prakash
Christian Bisson
Cyndee Miller
David Wakeman
Jen Skrabak
Mario Trentim
Shobhna Raghupathy
Rex Holmlin
Roberto Toledo
Taralyn Frasqueri-Molina
Wanda Curlee
Joanna Newman
Linda Agyapong
Soma Bhattacharya
Jess Tayel
Ramiro Rodrigues

Past Contributers:

Jorge Vald├ęs Garciatorres
Hajar Hamid
Dan Goldfischer
Saira Karim
Jim De Piante
sanjay saini
Judy Umlas
Abdiel Ledesma
Michael Hatfield
Deanna Landers
Alfonso Bucero
Kelley Hunsberger
William Krebs
Peter Taylor
Rebecca Braglio
Geoff Mattie
Dmitri Ivanenko PMP ITIL

Recent Posts

Is Your Company Mature?

3 Keys to Success for a Global Project Practitioner

Lessons Learned From an Inspiring AI Project

The Project Initiatives That Influenced My Career

Seek Better Questions, Not Answers



By Peter Tarhanidis, PhD

I’ve been fortunate to have a career that constantly challenges me and my team to apply new approaches to achieve an organization’s mission. I believe that adapting these contemporary management practices and innovative operating models has helped me become the project leader I am today. 

Below are select project initiatives that have helped me develop my skills:

  1. I integrated process and technology to drive staff productivity. Customer centricity is at the heart of the experience. While working in a call center, my team and I initiated a training process improvement for onboarding new hires. I drafted process steps and key instructions for each one, and then connected the technology opportunities to automate non-value steps. This resulted in reduced training cycles and onboarding staff time from eight weeks to two weeks. It also increased customer satisfaction.
  1. I quantified assumptions with data and facts. I remember one instance where senior leaders did not have the data to explain consumer behavior and decided to stick with the status quo of the same services at the same rate—not realizing consumer segments had changed. By applying statistical analysis and regression theories, I was able to identify pricing elasticity levels that formed a new strategy to increase revenues and attract new consumers.
  1. I leveraged standards-based solutions to scale growth and introduce emerging technologies. Prior to standards adoption, I relied on international standards bodies to align on the highest operating performance of disparate systems. This helped to standardize new telecommunication technologies that architected new building designs with IT infrastructure to integrate disparate HVAC, security, green services, data centers, retail systems and real estate development opportunities across the U.S. This led to increased revenue and operating efficiencies by creating an online retail catalogue and also reduced the cost of managing business services.
  1. I extended expertise across the globe by managing vendor partnerships. I established a vendor management practice to oversee strategic partnerships, outsourcing and offshoring to improve from hybrid technical data centers to Global Business Shared Services across non-core services in organizations. This extended needed services in local countries in their time, language and at lower costs—and also enabled increased market share for commercial operations.
  1. I designed business operating models to align strategy across an organization. This included key projects to benchmark customer market space, work with senior leaders and define a gap analysis to address via business cases. This allowed me to transform departments, business units and re-engineer organizations.
  1. I worked across diverse geographies and industries. For example, I drove cultural and change management in R&D, operations and supply chain. This exposed me to business development and mergers and acquisitions, and allowed me to learn the latest in designing user experiences, advanced robotic automation and AI technologies to connect to deeper business insights.
     
  2. I led a nonprofit organization of volunteers to develop my leadership skills. When individuals give their time, it is important to be clear and align the volunteers to action. These interactions and relationships are truly based on a work-at-will agreement. If you treat everyone with dignity and a set of behaviors that empower purposeful action, you will achieve a great leadership style that supports many environments and solves social and business needs.

What themes have you identified in your career? How have you broadened your range?

Posted by Peter Tarhanidis on: November 13, 2019 10:59 AM | Permalink

Comments (7)

Please login or join to subscribe to this item
Thanks for sharing your experience with us Peter - Cheers !

Dear Peter

Interesting experience sharing throughout your career
Thanks for sharing

Very insightful thank you

A true empiricist. Thanks Peter.

Great read, Peter. Thanks.

Thank you all for your kind comments!

Best Regards,

Peter

Please Login/Register to leave a comment.

ADVERTISEMENTS
ADVERTISEMENT

Sponsors