Project Management

My Experience of the Citizen Developer Foundation Course

From the Citizen Development Insights Blog
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Citizen development is a disruptive approach to digital transformation and organizational innovation, where teams are empowered to turn ideas into applications using no-code/low-code technology. This blog provides insights, advice and practical knowledge from thought leaders and practitioners in Citizen Development.

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5 Top Citizen Development Myths Busted

Empowering Citizen Developers: Overcoming 5 Common Challenges Together

Citizen Development: The Path to Success Starts Small

Can No-Code/Low-Code ERP Replace Traditional ERP Platforms?

No Code, Big Bucks: How Citizen Developers Can Capitalize on the Future of Tech 


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My Experience of the Citizen Developer Foundation Course


My Objective

As a consultant, upskilling and advancing my knowledge on new technological advances is key. I have completed a lot of research on Low-Code/No-Code, i.e., Citizen Development, in recent months. My primary objective of completing this course was to further enhance my knowledge in this area.


Module 1- Introduction to Citizen Development

At the start of this module, the learning objectives are clearly stated. You will learn:

  1. What citizen development is
  2. Why citizen development is important
  3. The benefits of citizen development
  4. Who citizen developer are
  5. The role of citizen development in today’s business world.

By completing the module, I am happy to say that I achieved each of the learning objectives. The information included in this lesson was concise and interesting. The use of statistics was also very helpful. Instead of going into detail about how I found the module content or the elements in the module, I have created a table that summarizes my favourite aspects of the module and some ways in which I think the lesson could be improved.

My favourite aspects

Improvement Areas

Ability to easily navigate to LCNC vendor demos

It took me a while to realize that I needed to click ‘begin lesson’ on the first screen

The statistics are informative and interesting

I would have liked more information on the core benefit (unlock the full potential of Citizen Development)

I like how the benefits of citizen development are outlined for multiple user groups

The ‘exit course’ button at the end of the module could be changed to say ‘next module’


Module 2- Overview of the Citizen Development Canvas

The learning objectives were also very clear at the beginning of this module. You will understand:

  1. The purpose of the Citizen Development Canvas
  2. How the key areas and each individual element contained therein, work together to support the rapidly advancing and revolutionary practice of citizen development


At the end of this module, I feel as though I met the learning objectives. I found the Citizen Development Canvas a little overwhelming, albeit, extremely useful. The canvas is depicted in an aesthetic graphic. It is clear that a lot of time and energy went into the creation of the Citizen Development Canvas - it is thorough. The table below summarizes my favourite aspects of the module and some ways in which I think the lesson could be improved.

My favourite aspects

Improvement Areas

The video which featured Arjun Jamnadass was very interesting. It gave background as to how the Citizen Development Canvas was created

The case study examples could stand out more. If the user was not concentrating, the button could easily be missed

I like how the ‘do’ and ‘manage and lead’ aspects of the Citizen Development Canvas are portrayed


The case study examples enabled a practical understanding of common issues



Module 3- Ideation 2.0

Again, the learning objectives were made clear at the outset of this module. You will learn:

  1. What Ideation 2.0 is
  2. Why it is valuable
  3. The outputs of Ideation 2.0
  4. Approaches to Ideation 2.0


I found the learning objectives easy to achieve during this lesson. The content contained in this module is in a logical flow which really enabled me to gather and understand the content quiet easily. This was an excellent module. The information was straight forward and to the point (there was no padding).

My favourite aspects

Improvement Areas

Clear distinction between outputs (tools) and approaches

More information on Hackathons / Ideathons

Information is short and to the point


The case study is useful at the end of the module




Overall, I really enjoyed the Citizen Developer Foundation Course. I would rate the course very highly. My personal objective of taking the Citizen Developer Foundation Course was to enhance my knowledge in citizen development. I can proudly say, I have done just that. I am excited for the next course to be released.  If you are interested in taking this course, be sure to go to: and enrol. Let’s hope the next PMI Citizen Developer course is as enjoyable.                         



Posted by Maelisa Woulfe on: January 19, 2021 03:58 AM | Permalink

Comments (7)

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Kwiyuh Michael Wepngong Financial Management Specialist | US Peace Corps / Cameroon Yaounde, Centre, Cameroon
Thanks Maelisa, Thanks for the useful info

Maelisa Woulfe Consultant| FTI Consulting Ireland
Hi Kwiyuh, no problem- I'm glad you found this blog useful.

Jelili Odunayo Kazeem Co-Founder| Convosync Solutions Limited Enugu, En, Nigeria
Thanks for sharing the interesting insights. I should take the course soon.

Maelisa Woulfe Consultant| FTI Consulting Ireland
Thank you very much Jelili. Hope you enjoy the course- I did!

Aws Shehab Deputy IT Manager & Financial Affairs Support| ATU Duty Free Salalah, Dhofar, Oman
interesting insights

Maelisa Woulfe Consultant| FTI Consulting Ireland
Thank you very much Aws

Rami Kaibni
Community Champion
Senior Projects Manager | Field & Marten Associates New Westminster, British Columbia, Canada
Good feedback Maelisa, thanks for sharing.

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