Project Management

Are you working down your knowledge debt?

From the Easy in theory, difficult in practice Blog
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My musings on project management, project portfolio management and change management. I'm a firm believer that a pragmatic approach to organizational change that addresses process & technology, but primarily, people will maximize chances for success. This blog contains articles which I've previously written and published as well as new content.

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The term "technical debt" is familiar to many in the delivery world, especially those working on technology initiatives.

Ward Cunningham had originally used the well known concept of financial debt as a metaphor for the consequences of decisions made with imperfect or partial information. The term has been mistakenly used by some to refer to poor product quality resulting from teams cutting corners but that was not its original intent. For those of you who would like to hear Ward's explanation of how he came up with it, you might want to view this YouTube video.

A few days back, when responding to a LinkedIn post about fixed and growth mindsets, and what are the prerequisites for someone to possess a growth mindset, I felt the same metaphor could be used to describe the mental models and preconceived notions which we build up over time. Purposefully restricting where we get information shouldn't be considered "debt" so I'm focusing on misconceptions or blind spots which arise naturally.

Unlike financial debt, it is impossible to avoid knowledge debt. The human mind seeks to fill gaps in our understanding and our biases, past experience and anecdotal evidence are all leveraged to do this. What is important is whether we choose to pay down this debt.

To do so requires us to accept that we shouldn't be certain about anything. Once we have the humility to accept that, we are likely to be more curious about views which differ from ours and more open about learning from sources outside our echo chambers.

Here's one example from my past.

In my early childhood, I had decided that I did not like eggplant and that all dishes made from it were slimy and inedible. As such, till my twenties, I went out of my way to avoid eggplant. After I got married, my wife wanted to make an eggplant-based meal one day and I wasn't thrilled. Knowing that she generally had good culinary tastes, I was curious as to how she could eat eggplant without gagging and decided to humor her by trying some. Sure enough, I enjoyed it. Looking back, I can regret all the missed opportunities to enjoy eggplant parmesan, grilled eggplant, eggplant lasagna and other dishes, but at least I was able to do so from that time forward.

So how are you going about working down your knowledge debt?

Posted on: November 20, 2022 09:41 AM | Permalink

Comments (8)

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Dear Kiron
A very interesting topic that brought to our reflection and debate.
Thank you for sharing and for the eggplant story
I am a disciple of Voltaire: “The more I read, the more I acquire, the more certain I am that I know nothing.”

I learned that I have to constantly reach out beyond my comfort zone, both internally and externally.

Thanks Luis - Voltaire must have been the inspiration for the famous Dunning-Kruger effect learning curve.

Thanks Stéphane - and usually it is the internal comfort zone which is hardest to acknowledge and challenge!

Dear Kiron,
many thanks for sharing.
Have a similar history, my mum, octopus with rice on oven. Till i taste my wife recipe, today one of my favorite's plates :) Since then i never stopped giving chance to trying different food, plates, cookers

Dear Kiron
There are several perspectives for decoding Voltaire's message
Mine is certainly not that Voltaire lacked the capacity for self-analysis and self-evaluation.

Thanks Tiago - yum, calamari! Now you are making me hungry for my lunch!

Mr. Bondale and colleagues, another teaching is emerging on this post: as "influencers", the wifes/espouses are at the top of the tops. This position is unquestionable. But if you're not opened to acquire and assimilate new ways, information and cultures you will be jailing your own improvements. Thanks for sharing and all the best.

Thanks Vagner - yes, my wife is a very important stakeholder whom I'd ignore at my own peril!

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