Project Management

Voices on Project Management

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Voices on Project Management offers insights, tips, advice and personal stories from project managers in different regions and industries. The goal is to get you thinking, and spark a discussion. So, if you read something that you agree with--or even disagree with--leave a comment.

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Managing Projects and Teams with Velocity

Categories: Teams

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Velocity measures the rate of motion. In the context of projects, velocity is about teams accomplishing work faster, with less resources, better quality and greater satisfaction.

As project teams get used to each other and adjust to the organization's processes, culture and communication methodology, team members' potential for contribution increases. As team engagement increases and members align themselves toward the goals and objectives of the project, overall performance increases.

Velocity is achieved when team interactions are completely in sync with the project goals, the rationality behind the target dates and the planning it takes to meet those dates.

In a project environment conducive to velocity:

•    There's a clear direction, everyone's roles are clarified and there's flexibility for team members to contribute in other parts as appropriate.
•    Members manage their own time, guided by their mandates or objectives.
•    Teams choose their own method of communication. It could be acquired from other similar projects or specifically designed for the given team.
•    Team interactions -- phone calls, meetings, workshops, etc.-- are managed as the needs arise, rather than "boxing" teams into preset parameters.

On a project with velocity, the force behind the team executing the work gets to be so powerful that it's not the project manager who ends up giving the power to the team. The team itself generates that power and project execution moves with subsequent velocity.

Are you managing with velocity?

Posted by Dmitri Ivanenko PMP ITIL on: December 14, 2010 05:28 PM | Permalink | Comments (3)

Project Management: An Organizational Competency

Categories: Education

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Competency-based management is a tactic that some organizations are using to recruit, hire, train, develop and manage employees.

Competencies are sorted out in three categories:

Organizational competencies combine the skills, information, performance measures and the corporate culture that an organization uses to achieve its mission. All employees must demonstrate these proficiencies.
 
Job role competencies include the abilities needed to perform a specific role in the organization. A field supervisor, for example, must have similar skills to supervisors in accounting, customer care or sales. Although they are in different department functions, they must exhibit a common set of supervising skills.
 
Position competencies are specific to the position you perform in your organization. An account manager, for example, must demonstrate capabilities that include proficiency in sales. An IT support engineer, for example, must be a master supporting the core systems an organization uses.
 
It's common for organizations to think project management is a skill at the position level and that it is just for project managers.

The reality is that project management is an organizational competency. If organizational strategy drives strategic changes and those changes are executed as projects, project management must be an organizational capability rather than a job skill.
 
If project management is an organizational competency, it's required to define a training program within the organization to develop everyone's project management knowledge and abilities.

I suggest starting with an awareness meeting for all employees. Once that's completed, host specific teaching sessions for executives who will support projects and then for people who participate in projects. Both must deliver non-technical project management knowledge.
 
What do you think? Is project management an organizational competency?
Posted by Abdiel Ledesma on: December 09, 2010 04:35 PM | Permalink | Comments (7)

When Is Program Management the Right Choice?

Categories: Program Management

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Project managers often ask me: When is a program needed? Under what circumstances is program management appropriate? What's the difference between running multiple projects at the same time and running a program? 
 
In terms of delivering a benefit or generating a synergistic outcome, program management can help. This is especially true when you're managing interdependent projects.
 
Say you're running four projects at the same time: a hardware development project, a 3-D character animation project, an exterior design project and a controller project for a game console.

You can indeed manage these four projects separately with shared resources and technologies. But if two of the projects come from the same client, you should have a program.

Or if your company plans to own the game console -- which requires you to produce a product by integrating the deliverables of each individual project -- you need a program.
 
Take Nintendo's Wii. Development of the console definitely calls for the centralized, coordinated management of a program, or at least, a program-like logic to run it.

Making the Wii requires coordinating the component supply, system coding, and exterior and hardware design, including the controller. There is also storyboard planning for plots and characters for Nintendo-owned licenses to help launch the console, layouts for different language versions, etc.

Of course, the design and production of each specialized component will have to be done through individual projects. Yet they end up being part of a wider program because they are interdependent with all the other components for the final console.

A program is also necessary because to deliver the final console on schedule, a greater degree of governance has to be used. It must ensure that the projects run as planned so individual delays do not hamper the overall output of the program: a finished, completed Wii console.   
 
What do you think? How do you know when program management is your best option?
Posted by Lung-Hung Chou on: December 07, 2010 04:03 PM | Permalink | Comments (6)

When Project Decisions Get Difficult

Categories: Teams

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Two important members of your project team recently ended a six-year romantic relationship. While they're both trying to keep their domestic problems out of the workplace, the inevitable tensions between the two ex-partners are obvious and are causing the team to split into two camps.

The situation is affecting the team's ability to achieve a successful outcome on a high-stakes, high-pressure project to deliver critical capabilities to a customer.

You've tried working with both team members and sought assistance from the HR department to minimize the issues with limited success. Each of them is vital to the delivery of the project's objectives. However, you've suggested to both that perhaps the team would be better off if one of them moved onto another job. Unfortunately, neither have a viable option.  

Your analysis of the situation is as follows:

If either of the people leaves, the team's ability to deliver the project will be reduced by 10 percent.

If both of them leave, the team's ability to deliver the project will be reduced by 20 percent.

If both stay, the team's ability to deliver the project will be reduced by 25 percent and will get worse over time.

The customer cannot afford any reduction in the team's capability to deliver this business-critical outcome.

As the project manager, what would you do next? Post your comments below, and in my next blog, I'll summarize reader reactions and look at the options.
Posted by Lynda Bourne on: December 03, 2010 02:53 PM | Permalink | Comments (12)

PMOs Shouldn't Forget the Project Manager

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A project management office (PMO) usually follows one of three styles:

  1. The directive PMO manages projects by using the project management team that's part of the PMO.
  2. The supportive PMO generally provides help in the form of on-demand expertise, templates, best practices and expertise.
  3. The controlling PMO offers guidance and discipline with an aim to improve by standardizing the process and method.
The reality is that very few PMOs are just one of these types -- they are a mix of two or three. In my own PMO, we blend a strong focus on support with an offering of control to those project managers who need our help.

We aim to avoid direct ownership of projects except in specific cases, such as when the project is located where local project capability is low or the project has gone badly wrong. In this latter case, we aim to "own" the project for as short a time as possible and always develop a transition plan back to the original project manager if possible.

The PMO should generally not be considered the "mother of all project managers." Rather, it should be seen as the body that helps develop the best project managers -- the ones who are facing stakeholders on a day-to-day basis, the ones experiencing the meeting of theory and practice.

A PMO can:
 
  • Replace a deficient project management process with a standard process and best practices
  • Save considerable costs against project management overheads, such as training and certification
  • Create a community of project managers and bring teams and processes together to maximize the shared knowledge and engender a spirit of cooperative working
  • Market its overall successes and spread the word about the great job its project managers are doing
  • Work closely with a business to align projects with strategy
  • Be a fantastic source of knowledge and a great safety net
A PMO can do many, many things -- and a PMO is a really good idea. But at the end of the day, project responsibility and ownership still lies with the person best equipped to do the job: the project manager.

Let's not forget the project manager.
Posted by Peter Taylor on: December 01, 2010 04:02 PM | Permalink | Comments (1)
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