To Learn or to Execute? That Is the Question
| If you've ever been in a corporate training session, chances are you've noticed fellow project managers coming in late, or not at all. The excuse is often, "There is so much pressure on the project that it's very difficult to make time for training." In my experience, project managers who choose work over training often expect the same from team members. So when a project is running, learning all but stops. But here's a thought: Upgrading skills and project execution can -- and should -- take place in tandem. Consider these two scenarios:
In today's fast-changing world, it is necessary to continuously upgrade skills beyond what you can learn on the job to overcome future challenges. In the first scenario, the project manager consistently misses opportunities to upgrade skills. After some time, the organization finds it difficult to provide better and more challenging assignments due to lack of skills. The organization will very likely lose a frustrated project manager. In the long term, both the organization and project manager are in lose-lose situation. In the second scenario, the project manager not only focuses on efficient execution but also prepares himself or herself and team members for current and future challenges. Due to time constraints, this is the hardest option for a project manager, but it's also the most rewarding. The key is developing a plan that combines learning and execution. For example, a project manager might enroll in a training session that pulls him or her away from the workplace. This forces the project manager to delegate his or her tasks to team members. In turn, that gives team members an opportunity to lead during the project manager's absence -- and experiment and learn what they will do in future. The net result is a positive cascading effect that upgrades the skills of everyone on the project. Here is a simple plan to get you started:
With a firm training schedule, you and your team members can feel at ease to attend trainings. And since training sessions directly enhance skills for all roles, everyone can feed their newfound knowledge into the project. Do you prioritize training over execution, or vice versa? How are you ensuring you advance your skills in the face of project work? Learn more about how organizations can recruit, train and retain talent in "Mind the Gap," a PM Network® online exclusive. |
Three Reasons to Dim Project Stoplights
| Hardly a project status report goes published without at least one stoplight indicator. As the name suggests, stoplight indicators show the status of key project progress measurements: green (good to go), yellow (use caution) and red (stop or danger ahead). In recent projects, I have noticed recurring instances of "stoplight overkill." Project status reports now include all manner of stoplights, such as how the last status meeting turned out or the happiness level of every single customer group. In fact, I have even seen a stoplight indicator that, through a complex calculation, was intended to show the aggregate status of 40 stoplights. The colors on that report made my head spin. Beyond avoiding a headache, here are three major reasons why project managers should limit stoplights:
I favor more progressive and consistent modes of status presentation that indicate position, direction and pace. For example, use a remaining budget marker to show the position of budget against a broader range of tolerances. For deliverables, you can show a scatter plot of projected and actual completion dates to reveal pace and true progress. Highlighting customer satisfaction on a timeline is a good way of showing the impact of a project on a sponsor's business. What do you consider the limitations and dangers of project stoplights? What alternate methods have you used on project status presentations? Share your thoughts below along with your Twitter handle, and Voices on Project Management will publish the best response as a blog post. |
Bracing for Change
Categories:
Change Management
Categories: Change Management
| A colleague recently started leading a department responsible for maintenance projects for a manufacturing organization. The project manager wanted to implement changes such as rolling out new project software, increasing administrative transparency, and revising team and stakeholder communication methods. Naturally, he was concerned about how these changes would be received. My advice: Communicate with everyone affected as a result of the disruption. Host meetings to explain the factors behind the need for change, such as out-dated processes, unsatisfactory performance, expansion plans or executive directives. The reasons should be transparent, easy to understand and supported by relevant facts. Follow up with details on employee and organizational benefits to the changes. Above all, the vision for change should be realistic and believable. Plan for time to collect and acknowledge reactions to the proposed changes. Expect both positive and negative reactions, and be prepared to hear and answer questions. In this specific case, concerns included: fear of increased work hours or workload, uncertainty over the size and management of the disruption, nervousness toward new systems and job security. Create avenues where people can freely voice these concerns -- publicly via workshops and meetings, and anonymously via surveys. This helps the project manager understand the sources of any resistance and support. Recognize adjustments. In the case of my colleague, the majority of individuals in his department had been with the organization for over 15 years. That means they probably formed the present systems and culture, and therefore it was expected that this group would be more skeptical toward change. In this sort of situation, describe how and what type of training and support can or will be provided. Identify who will be responsible for managing the change and how the process will take shape (i.e., the immediate first steps). Manage emotional and psychological stress by being supportive of and empathetic to team members as they adapt. Plan for active team and stakeholder involvement -- for example, brainstorming meetings. It may be necessary to plan for some of the team to visit another organization or department that has recently undergone similar changes. Visibly involve executives and other departments, such as human resources, for rewards and incentives to encourage the adoption of change. Plan for and implement changes using project management techniques, such as risk assessments, stakeholder analysis and progress measurements. Prepare for frequent reporting of successes and setbacks so everyone knows how the change is progressing and what achievements or adjustments have been made. Enforce the change. Look for quick wins and be prepared for some to slip into the old way of doing things -- and perhaps sabotage or reverse the change. Check that everyone is adhering to the new plan. In the event of strong resistance, it may be necessary to respond decisively with disciplinary action. While it is important to be open and inclusive, there should also be a clear understanding that change is not optional. Wrap up like a project. Once the changes are complete, close, celebrate and reward the team. Don't forget to list lessons learned. What advice would you add? How have you helped a project team adopt change? For a closer look at change management -- including case studies -- read PM Network's "In Times of Change," June 2012. |
Essentials of Successful Project Schedule Planning: Part I
Categories:
Project Planning
Categories: Project Planning
| Technically speaking, the project schedule is a key project planning component. But practically speaking, simply creating a project schedule does not guarantee project success. Project success requires the project manager to plan out a reliable, comprehensive and realistic schedule. The following three-pronged approach helps in creating such a schedule: set up a schedule planning framework, master schedule basics and run the project avoiding the classic schedule planning pitfalls. In this post, I will shed some light on a simple schedule planning framework. Effective schedule planning boils down to five basic steps:
What are your must-do steps when creating a project schedule? What scheduling framework has been successful for you? |
Smart Organizations Sync Talent With Strategy
Categories:
PMI Pulse of the Profession
Categories: PMI Pulse of the Profession
| For all the talk of an economic recovery, many organizations continue to obsess over headcount. But a smaller (and smarter) group is focusing on getting the right people on the right projects -- positioning those people and the organization itself to grow. The payoff can be huge, according to PMI's Pulse of the Professionâ„¢ In-Depth Report: Talent Management. On average, 72 percent of projects meet their original goals and business intent at organizations with significant or good alignment between their talent management and organizational strategies. Now put that up against the 58 percent rate at organizations with moderate or weak alignment. Despite the potential ROI, only 10 percent of organizations report significant alignment. That stat takes on added significance when you consider what's shaping up as a true talent crisis. Pulse data revealed four in five organizations report difficulty in finding qualified project management candidates to fill open positions. Some organizations are resorting to some serious poaching -- check the battle for project talent between Silicon Valley tech titans Apple, Google, Yahoo! and Facebook. China Road and Bridge Corporation is adopting a more long-term approach, according to China Daily. Looking to build talent in a strategic market for its projects, the company is sponsoring a group of Congolese students to study engineering and project management in Xi'an, China. In this case, organizations that align talent management and strategy have an edge, reporting less difficulty in filling open positions. Organizations that align talent management to organizational strategy are also more effective at implementing formalized career paths, with 83 percent moving new hires to advanced project management positions. Among organizations with weak alignment, that number drops to 62 percent. The MD Anderson Cancer Center, for example, clearly outlines the path up. It requires 10 years of experience (including five years of project management) and a Project Management Professional (PMP)® credential for senior project managers who manage highly complex strategic projects that span three or more organizational boundaries. Establishing a career path not only makes employees feel like the organization has a vested interest in them, it also helps the organization spot -- and close -- any skills gaps that might prevent it from delivering on its business goals. Recruiting and retaining top talent will only get organizations so far. They need to measure results, too. Across the board, organizations with strong alignment are more likely to measure outcomes such as staff turnover, learning development, and employee engagement, retention and productivity. U.S. space agency NASA (National Aeronautics and Space Administration), for example, tracks the effectiveness of its professional development courses by assessing enrollment numbers and feedback from senior leadership. Armed with that information, the PMI Global Executive Council member knows what's working -- and what's not. No doubt, creating a talent management program comes with a hefty price tag. But consider the danger of skimping: On a US$1 billion project, organizations with significant or good alignment of talent management programs to organizational strategy put US$50 million fewer dollars at risk than organizations with moderate or weak alignment. With those kinds of numbers on the line, the bigger question is: Can an organization afford not to make the investment? |





