Project Management

Voices on Project Management

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Voices on Project Management offers insights, tips, advice and personal stories from project managers in different regions and industries. The goal is to get you thinking, and spark a discussion. So, if you read something that you agree with--or even disagree with--leave a comment.

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Cameron McGaughy
Lynda Bourne
Kevin Korterud
Conrado Morlan
Peter Tarhanidis
Mario Trentim
Jen Skrabak
David Wakeman
Wanda Curlee
Christian Bisson
Ramiro Rodrigues
Soma Bhattacharya
Emily Luijbregts
Sree Rao
Yasmina Khelifi
Marat Oyvetsky
Lenka Pincot
Jorge Martin Valdes Garciatorres
cyndee miller

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Vivek Prakash
Dan Goldfischer
Linda Agyapong
Jim De Piante
Siti Hajar Abdul Hamid
Bernadine Douglas
Michael Hatfield
Deanna Landers
Kelley Hunsberger
Taralyn Frasqueri-Molina
Alfonso Bucero Torres
Marian Haus
Shobhna Raghupathy
Peter Taylor
Joanna Newman
Saira Karim
Jess Tayel
Lung-Hung Chou
Rebecca Braglio
Roberto Toledo
Geoff Mattie

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Use a Framework to Plan Project Requirements

Categories: Project Planning

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Project requirements are rarely collected and made available in a final form to a project team. Instead, requirements are often collected through an elicitation process, which involves a discovery, analysis, understanding and validation endeavor.

Usually, a business or requirements analyst carries out the requirements elicitation process. The project manager is typically responsible for planning and setting up the requirements elicitation and management framework.

Well-planned and well-managed project requirements are common characteristics of successful projects.

This simplified framework can be a guiding requirements checklist for project managers:

Organizational assets: Identify the available organizational process assets for planning and managing project requirements. The organization or project management office might already have standards, guidelines and templates that can or should be used as a starting point.

Stakeholders: Use the stakeholder register to identify the stakeholders who will help provide, collect, analyze and document the project requirements.  

Categories: Identify and categorize the requirements types that are to be elicited, such as:
 
  • Project requirements: Business requirements, end-user requirements, functional and non-functional requirements, etc.
  • Product requirements: Technical requirements, product features, functional requirements, etc. 
  • Indirect requirements: Overhead imposed by organizational or enterprise environment and standards related to security, regulations, infrastructure and industry, etc.
Channels: Identify the channels through which requirements will come in, such as business-use cases, focus groups, requirements workshops, surveys, product introspection, reverse engineering or  imposed by the organization.

Documentation: Identify how requirements will be documented, whether it's textual form, graphically or using a formal requirements language. Identify the way requirements will be tracked -- through requirement tools, Word documents or spreadsheets.  

Maturity Index: Establish the criteria by which requirements are validated and qualified. Is it clear? Does it make sense? Is the criteria aligned to the project vision and goals?  

Prioritization: Identify the criteria on how requirements will be prioritized and scoped. For instance, list the must-haves first. Then come the "quick wins," requirements based on the owner prioritization, complexity and costs, the project phase, etc.

Risks: One of the main inputs for the project risk management plan are the scoped requirements. Identify the requirements posing a risk to the project. Develop risk mitigation, response and tracking plans.

Change management: Establish the criteria for detecting scope creep and basic rules for handling requirements changes for applying the change management process.  

How are you planning and managing your project requirements?

See more posts from Marian.

See more on project planning.

Posted by Marian Haus on: March 14, 2012 11:24 AM | Permalink | Comments (3)

The Optimistic Team for Project Management Success

Categories: Human Aspects of PM, Teams

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"A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty." -- Winston Churchill

About 100 years ago, Ernest Shackleton was looking for a crew for a challenging project: to produce a map of the South Pole. It is said that he published an ad in the local newspaper looking for team members with creativity, a good sense of humor and technical skills.

Fast forward to the present day. Dr. Martin Seligman, director of the Positive Psychology Center at the University of Pennsylvania in the United States, is the founder of positive psychology, which focuses on the study of such things as positive emotions, strengths-based character and healthy institutions.

Dr. Seligman theorizes that in order to choose people for success in a challenging job, you need to search for aptitude, motivation and optimism.

This "explanatory style" theory, which indicates how people explain to themselves why they experience a particular event, can be applied to teams, too, according to Dr. Seligman. He based his hypothesis in three basic predictions:

If everything else remains unchanged, the individual with a more optimistic explanatory style will succeed. This happens because he or she will try harder, particularly under bad circumstances.

The same thing should hold true for teams. If a team can be classified by its level of optimism, the more optimistic team should achieve its goals, and this will be more evident under pressure.

If you can change the style of the team members from pessimistic to optimistic, they will achieve more, particularly under pressure.

The next time you need to pick a project team member, consider their optimism in addition to his or her technical competencies.

How do you choose your team members? What characteristics do you take into account when integrating members to your team?

Read more from Jorge.
Read more about teams.
Posted by Jorge Martin Valdes Garciatorres on: March 12, 2012 11:34 AM | Permalink | Comments (3)

Help Celebrate Project Management Achievements

Categories: PMI

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There are some stunning stories of success out there  -- too many of which go unheralded. Here's your chance to change that with the 2012 PMI Professional Awards.

You've got plenty of options -- from project and individual awards to research and literature awards.

Consider that peer you've seen contributing to the advancement of the project management profession or PMI. Now's the time to acknowledge all that hard work by nominating him or her for the PMI Distinguished Contribution Award. Nominee(s) don't have to be a PMI member and may work in any field.

Doing well should give project professionals more than just that "warm and fuzzy" feeling. Shine the spotlight on projects that improve the wellbeing of a community, or achievements that apply project management principles to the pro bono delivery of goods and services. The PMI Community Advancement Through Project Management Award is offered in Individual, Organizational and PMI Chapter categories.

Nominations for both awards must be submitted by 1 April 2012.

All awards are presented among your peers at the PMI Awards Ceremony, which is held in conjunction with PMI® Global Congress 2012 -- North America (20-23 October in Vancouver, British Columbia, Canada).

No one knows excellence in project management like you and your peers. So nominate a deserving colleague today.

Learn more, download applications, and watch videos of past award winners and nominees. 

Read more about PMI awards.

Posted by cyndee miller on: March 09, 2012 12:04 PM | Permalink | Comments (0)

Resolve Communication Issues in Projects

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After a recent project progress meeting with my team, one of the senior members and I discussed the face-to-face communication challenges we have with other members.

We concurred that when the person receiving information has a low retention, it results in false assumptions and misunderstanding the topic of discussion.

Why is this happening? Why, if the person receiving information confirms that everything is clear, do we still we face communication issues in projects? Usually, it's because taking notes in a meeting is going away, as many team members wait for a meeting recap that notes their action items.

In face-to-face communication, we spend most of the time listening -- and apparently, we're not good at it. We filter what we want to hear and that may result in a broken message.

The senior member of my team referenced earlier is part of the silent generation. He mastered his listening skills in an environment without all of the ways to "replay" conversations that we use today.
 
In addition, he mentioned that the communication environment was "less polluted" than today, where we are bombarded with things that affect our ability to pay attention.

I asked the senior team member what are the key elements of good listening skills, based on his experience. He recommended:

  • Pay attention to the dialogue and receive the message.
  • Acknowledge the message using positive expressions, such as "OK" or "I see."
  • Confirm the message was received by summarizing what was discussed.
  • Ask questions to the person giving information during and after the discussion.
What are the face-to-face communication challenges you have experienced with your team? Do your team members pay attention when you speak?

Posted by Conrado Morlan on: March 08, 2012 12:02 PM | Permalink | Comments (8)

Plan an Effective Project Meeting

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On a project management forum I frequent, someone asked whether or not it was rude to use digital devices during meetings.

Some responses were flat out rejections of using digital devices. Other responses were accepting of using technology while others are speaking.    

Personally, if you are not being disruptive, I don't think it's rude to use your digital devices in a meeting. I think what's more important to note is why people are using their digital devices during the meeting.

As a new project manager, you will probably be hosting many meetings for a project.  It's up to you to stay focused even if the participants aren't captivated the entire time.

As project managers in general, we should really take a good look at why we call meetings at all.
 
You may think you've called everyone together to get their input. But how many people did you invite? What often happens is that a few  people talk at once, and several people are left out and unable to contribute.They will inevitably find a more useful way to spend their time.   

You may think you've called a meeting at a good time because everyone was available on the calendar at the same time -- finally. But realistically, almost everyone has something going on before and after your meeting. Your meeting isn't the only thing occupying their attention. An empty space on a calendar really isn't an empty space. 

As project managers, we need to ask ourselves what kind of meetings we are calling, what's the purpose, who must be invited and why to determine if a meeting is the absolute best way for you to impart or gather a particular type of information. The reason for calling a meeting should not be because it's the easiest way to give information or to get input.   

If you do find that you must meet, consider having several smaller meetings in small spaces that engage your core audience. Invite three to five people instead of a huge group. You can even adopt the agile practice of having 15-minute stand-up meetings to encourage groups to focus and get through agenda items quickly.  

Sitting in a room waiting to be engaged is bound to lose anyone's attention. If you keep your attendee list short, even if the meeting is long, there is more audience engagement and less individual downtime. Most importantly, there is less opportunity for someone to tune out because they feel no one is paying attention to them.

How do you engage team members during meetings, and do you care if they use digital devices?    

Read more posts from Taralyn.

Read more about project planning.


Posted by Taralyn Frasqueri-Molina on: March 06, 2012 10:30 AM | Permalink | Comments (6)
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