Plan for Special Events on Your Project Calendar
| The months of July and August have a few events that can put kinks in your project plans in the Gulf Cooperation Council (GCC) countries. During the summer, for example, temperatures can reach as high as 122 degrees Fahrenheit (50 degrees Celsius). Project managers working with or in the Muslim world also need to plan for Ramadan, when the majority of the population fasts between sunrise and sunset. Then there's Eid al-Fitr, a national holiday that marks the end of Ramadan. Its importance is similar in scale to Christmas or Yom Kippur. These combined events mean project managers must plan meticulously to ensure minimum disruption to their project schedules. During this one month, the expected impact on the construction sector alone is a reduction of productivity by 40 to 60 percent. The main causes are heat and a fasting workforce that is unable to work at full capacity. Additionally, project managers in construction face government constraints, which forbid laborers to work more than six-hour shifts in the day. They must stop working at noon and wait until it gets cooler to start again. To keep project schedules moving during the very hot weather and major holiday, the key is to plan, plan -- and plan some more. These planning best practices can help:
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The 'Appropriate' Project Approach
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I recently attended a two-day workshop to help me get certified as a Scrum master. What made this class interesting is that I am a "traditionalist" -- a project manager who leads and manages projects using the waterfall approach. This was going to be a whole new ballgame for me. While I am not particularly new to the concepts of agile, I was looking forward to learning the extended basic agile concepts, frameworks and skill sets, and learning to apply those skills. Surprisingly, I understood more of Scrum than I thought I would and realized I was already implementing some agile principles into my waterfall projects. Most importantly, I realized that the debates surrounding waterfall versus Scrum may just be full of hot air. The focus of those arguments is that one approach is categorically better than the other in all circumstances. That couldn't be farther from the truth. Traditional and agile frameworks are neither better nor worse than the other. But, either could be completely disastrous for a project if applied broadly. One of the most important ideas I took away was the idea of 'appropriateness.' Scrum is about finding the right level of planning, documentation, velocity of task output, cost and schedule -- and not just per project, but per team. It's not about what is 'best,' but what is appropriate and suitably fits the set of circumstances at hand. I began to think that if all project managers embraced this idea of using an appropriate approach instead of the perceived 'best' approach, projects could potentially get along much better than they currently are. I think that what is appropriate for a project could be waterfall, it could be agile or it could be a hybrid. And that would mean project managers would have to be well versed in all kinds of approaches and understand several project management languages. At the end of the two days, and after an online assessment, I became certified as a Scrum master, but I think I became more than that. I got better at being able to identify what a project needs and what a team needs. Now, I have a few choices as to which approach is appropriate to meet those needs and ensure success. Do you think there can be a hybrid? |
A Different Mindset: From Project To Program Manager
| As a project manager, leading a project to success provides a feeling of accomplishment. Having been successful at several projects, project managers could see becoming a program manager a likely career move. But when PMO managers were asked about the most critical factors for success, developing the skill sets of project and program managers were an area of concern, according to PMI's 2012 Pulse of the Profession. As a result, many organizations will renew their focus on talent development, formalizing processes to develop competency. In my opinion, developing a program management mindset is a key first step to successfully transitioning to a program management role. For example, moving from the linear world of a single project to the molecular world of programs can be daunting. Plus, you'll face the new experience of leading other project managers. Here are some practices I have found valuable to adopting a program management mindset: 1. Think big picture A common misperception about programs is when they are viewed as one big project. Keep in mind that a program is an interconnected set of projects that also has links to business stakeholders and other projects. Adopt a 'big picture' attitude to the overall program and avoid fixating on a single project's details. 2. Create a project manager trust model As a project manager, you develop trust with individual contributors performing delivery activities. As a program manager, you have to develop trust with project managers. Create a common interaction framework with every project manager for progress reporting, resource management, etc. 3. Encourage project managers to say "so what?" As a program manager, you will deal with additional reports, metrics and other information that you didn't experience as a project manager. Encourage your project managers to start dialogs with "so what" outcomes. This will get right to the direct impact on the program. Have them support these outcomes with relevant information from their reports, dashboards and metrics. 4. Establish credibility with business leaders With programs, customers are typically in business functions. Immerse yourself and your project managers in their business. Training, site visits and status meetings held at business locations are good ways to immerse your team in the customer's business. 5. Develop long-distance forecasting skills Forecasting several weeks in the future is satisfactory with a project. However, a program with projects moving at different speeds and directions requires a longer forecast horizon. Set your forecast precision in terms of months, not weeks. In addition, look for multi-project forecasting considerations such as holiday blackout periods and external project dependencies. What have you found effective to make the mental leap from project manager to program manager? To discuss Pulse of the Profession on Twitter, please use #pmipulse. See more on the Pulse of the Profession. |
Stick to Project Management Basics
| The importance of fundamentals in project management is obvious, but easy to lose sight of. As professionals who constantly strive to improve, we study, read, take courses, attend seminars, listen to podcasts and more -- all to become better project managers. Ironically, sometimes this desire to learn causes us to lose focus on the fundamentals. Instead, we look to novelty, the latest trends and perhaps even the latest fads in the interest of improving. Likewise, we might embrace sophisticated techniques without ensuring that we've properly implemented the basic things on which the sophisticated techniques depend. I've often heard great sports figures and musicians emphasize the importance of fundamentals in their success. Project managers would do well to place similar emphasis on the basics of our profession. I'd go even further to suggest that before we embrace any new or sophisticated technique, we should first look at how well we are implementing the fundamentals. For example, what good does it do us to implement the latest agile techniques on a project where we haven't adequately implemented rudimentary change management disciplines? Similarly, what good would it do to implement Monte Carlo simulations in a context where we haven't adequately identified basic risks? In my estimation, our success depends almost entirely on how well we have implemented fundamental risk and change management processes. Things go wrong and plans change -- yet we often charge ahead without adequately planning and preparing for those realities. Certainly, our intuition tells us this is true, and our experience validates our intuition. Yet it still often happens that we lose sight of the obvious fact that the basics matter and matter most. If you should ever waiver in your conviction, look no further than PMI's 2012 Pulse of the Profession. The report notes that change management and project management basics are among the most critical project success factors. New and sophisticated techniques have their place, but the best thing to do in any profession is to go back to basics. Don't let the allure of the sophisticated or the novel, distract us from the value of fundamentals. To discuss Pulse of the Profession on Twitter, please use #pmipulse. See more on the Pulse of the Profession. |
Understand Your Place on the Project Team
| Have you ever been at a meeting where someone tries to tell you what you should be doing and how? Even though you are the project manager -- the one who guides the team and makes decisions -- you still have people offering their two cents. The advice can come from a project team member or a credentialed project manager on a different project. I have actually done this myself as a project team member. As someone technical, and who also has project management experience and knowledge, I have tried to impart that wisdom to my project manager. I clearly remember one project manager I would advise on a number of things. It's in my nature that when there's a gap -- whether in communication, documentation, project planning -- I want to point it out. The dilemma is that if you impart your knowledge too forcefully, you are possibly invalidating the project manager. In certain situations, that advice becomes unmanageable and puts more pressure on the project manager, not only to manage the project but also to manage you. If we feel there's a need to bring something to the table that is going to add value to the project, it needs to be brought up as such. You should not expect that the project manager would just implement it because you said so. Before you even do that, consider asking yourself why you are thinking a particular way about a situation. Why are you asking for the changes? How does it resolve a specific issue that you are dealing with? Challenge yourself. See if you can adapt and work with your team, deliver what you are required to deliver and, as appropriate, bring up the items that you feel can add value to the project. Understand the value of your place in the project and fulfill on the expectations others have of you. How do you handle project team members who forcefully suggest their ideas? |





