Project Management

Voices on Project Management

by , , , , , , , , , , , , , , , , , ,
Voices on Project Management offers insights, tips, advice and personal stories from project managers in different regions and industries. The goal is to get you thinking, and spark a discussion. So, if you read something that you agree with--or even disagree with--leave a comment.

About this Blog


View Posts By:

Cameron McGaughy
Lynda Bourne
Kevin Korterud
Conrado Morlan
Peter Tarhanidis
Mario Trentim
Jen Skrabak
David Wakeman
Wanda Curlee
Christian Bisson
Ramiro Rodrigues
Soma Bhattacharya
Emily Luijbregts
Sree Rao
Yasmina Khelifi
Marat Oyvetsky
Lenka Pincot
Jorge Martin Valdes Garciatorres
cyndee miller

Past Contributors:

Rex Holmlin
Vivek Prakash
Dan Goldfischer
Linda Agyapong
Jim De Piante
Siti Hajar Abdul Hamid
Bernadine Douglas
Michael Hatfield
Deanna Landers
Kelley Hunsberger
Taralyn Frasqueri-Molina
Alfonso Bucero Torres
Marian Haus
Shobhna Raghupathy
Peter Taylor
Joanna Newman
Saira Karim
Jess Tayel
Lung-Hung Chou
Rebecca Braglio
Roberto Toledo
Geoff Mattie

Recent Posts

3 Agile Disconnects We Need to Address

What to Expect: Anticipating and Adapting to Dynamic Economic Trends

Governance Models: The Secret to Successful Agile Projects

3 Valuable PM Lessons I Learned in 2023

The 4 P’s of Successful Modern PMs


2020, Adult Development, Agile, Agile, Agile, agile, Agile management, Agile management, Agile;Community;Talent management, Artificial Intelligence, Backlog, Basics, Benefits Realization, Best Practices, BIM, Business Analysis, Business Analysis, Business Case, Business Transformation, Calculating Project Value, Canvas, Career Development, Career Development, Categories: Career Help, Change Management, Cloud Computing, Collaboration, Communication, Complexity, Conflict, Conflict Management, Consulting, Continuous Learning, Cost, COVID-19, Crises, Crisis Management, critical success factors, Cultural Awareness, Culture, Decision Making, Design Thinking, Digital Transformation, digital transformation, Digitalisation, Disruption, Diversity, Documentation, Earned Value Management, Education, EEWH, Enterprise Risk Management, Escalation management, Estimating, Ethics, execution, Expectations Management, Facilitation, feasibility studies, Future, Future of Project Management, Generational PM, Governance, Government, green building, Growth, Horizontal Development, Human Aspects of PM, Human Resources, Inclusion, Innovation, Intelligent Building, International, Internet of Things (IOT), Internet of Things (IoT), IOT, IT Project Management, IT Strategy, Knowledge, Leadership, lean construction, LEED, Lessons Learned, Lessons learned;Retrospective, Managing for Stakeholders, managing stakeholders as clients, Mentoring, Methodology, Metrics, Micromanagement, Microsoft Project PPM, Motivation, Negotiation, Neuroscience, neuroscience, New Practitioners, Nontraditional Project Management, OKR, Online Learning, opportunity, Organizational Project Management, Pandemic, People, People management, Planing, planning, PM & the Economy, PM History, PM Think About It, PMBOK Guide, PMI, PMI EMEA 2018, PMI EMEA Congress 2017, PMI EMEA Congress 2019, PMI Global Conference 2017, PMI Global Conference 2018, PMI Global Conference 2019, PMI Global Congress 2010 - North America, PMI Global Congress 2011 - EMEA, PMI Global Congress 2011 - North America, PMI Global Congress 2012 - EMEA, PMI Global Congress 2012 - North America, PMI Global Congress 2013 - EMEA, PMI Global Congress 2013 - North America, PMI Global Congress 2014 - EMEA, PMI Global Congress 2014 - North America, PMI GLobal Congress EMEA 2018, PMI PMO Symposium 2012, PMI PMO Symposium 2013, PMI PMO Symposium 2015, PMI PMO Symposium 2016, PMI PMO Symposium 2017, PMI PMO Symposium 2018, PMI Pulse of the Profession, PMO, pmo, PMO Project Management Office, portfolio, Portfolio Management, portfolio management, Portfolios (PPM), presentations, Priorities, Probability, Problem Structuring Methods, Process, Procurement, profess, Program Management, Programs (PMO), project, Project Delivery, Project Dependencies, Project Failure, project failure, Project Leadership, Project Management, project management, project management office, Project Planning, project planning, Project Requirements, Project Success, Ransomware, Reflections on the PM Life, Remote, Remote Work, Requirements Management, Research Conference 2010, Researching the Value of Project Management, Resiliency, Risk, Risk Management, Risk management, risk management, ROI, Roundtable, Salary Survey, Scheduling, Scope, Scrum, search, SelfLeadership, Servant Leadership, Sharing Knowledge, Social Responsibility, Sponsorship, Stakeholder, Stakeholder Management, stakeholder management, Strategy, swot, Talent Management, Talent Management Leadership SelfLeadership Collaboration Communication, Taskforce, Team Building, Teams, Teams in Agile, Teams in Agile, teamwork, Tech, Technical Debt, Technology, TED Talks, The Project Economy, Time, Timeline, Tools, tools, Transformation, transformation, Transition, Trust, Value, Vertical Development, Volunteering, Volunteering #Leadership #SelfLeadership, Volunteering Sharing Knowledge Leadership SelfLeadership Collaboration Trust, VUCA, Women in PM, Women in Project Management


The Silver Lining of Project Conflicts

Categories: People management

By Ramiro Rodrigues

Conflict is inherent to human nature—and that’s a good thing! Conflicts are the fuel that boosts our capacity to think, question and communicate. That said, it is worthwhile to analyze the way conflicts may influence the corporate environment and, more specifically, our projects.

Every project exists to change something, whether it’s creating, improving or replacing. No organization invests its resources into keeping everything as it currently is. But human nature tends to resist change, whether out of fear or out of a desire to preserve comfort.

If every project introduces change, and every change generates resistance, then we can conclude that every project is an instigator of resistance.

How to Manage Conflict

Conflicts typically don’t emerge in the beginning and planning phases of a project. During these phases, the environment in which the project is immersed remains constant. Normally, it is during the execution phase that the team starts to bring to the table the requirements and characteristics expected by the sponsor. During this time, the project leader must stay on the lookout for all potential conflicts that may arise.

Of course, one can’t expect the serenity of a Buddhist monk from this profession. Some of the key emotional intelligence principles, such as resilience and assertiveness in decision-making, are hard to find in a world that is growing increasingly competitive and fast-paced. But this shouldn’t be used as an excuse for negligence when faced with conflicts. The project leader must be skilled in understanding the implications and intensity of conflicts, in order to find the most applicable strategy for bringing about resolution.

Conflict resolution strategies incorporate negotiation techniques that have been thoroughly studied by sales professionals who seek to overcome resistance in favor of their goals.

Stephen P. Robbins, in his book Organizational Behavior, defined the five stages of the conflict process. During the third stage, “Intentions,” Robbins provides five strategies that deserve attention from everyone who needs to handle the clashes that may come up in their projects:

  1. Competing: to convince another party of a specific position, regardless of the potential impact it may have on those involved.
  2. Collaborating: to seek a result that is beneficial to every party involved.
  3. Compromising: to have the parties involved partially let go of their original positions in favor of a common result.
  4. Avoiding (non-confrontation): to avoid involvement with the conflict, eventually coming to the point of even denying its existence.
  5. Accommodating: to bring peace to the conflict by letting go of a position.

Each unique situation deserves a specific strategy aimed at making the most of the opportunity and enabling your project to progress successfully with low stress levels for everyone involved.

It is indeed possible to extract great results from conflicts. If two heads are better than one, it is understandable that different thoughts may complement one another. Conflicts are opportunities to align messages and to clarify every aspect for the smooth progression of the project, avoiding the development of clashes or confrontations.

I wish you happy conflicts and great projects!

How have conflicts led to better outcomes for your projects?



Posted by Ramiro Rodrigues on: May 01, 2020 08:31 AM | Permalink | Comments (4)

"I never thought much of the courage of a lion-tamer. Inside the cage he is at least safe from people."

- George Bernard Shaw