Project Management

Thoughts on Project Management

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Articles will focus on the the people-side of project management - team leadership, communication, virtual teams, change management and cultural diversity.

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Project Managers and Change

The Executive's Role in Project Management

Change: Make it Continuous, Not Chaotic

Are You Ready for Change?

Engage Employees in Change: A Mini Case Study

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BPI projects, business process improvement, Change Management, change projects, communications, engaging stakeholders, engaging teams, lead change, Leadership, making presentations, problem solving, project leadership, project scope, stakeholder management, status reporting, team development, time management

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The Executive's Role in Project Management

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The executive’s role in project management is as the project sponsor. The project sponsor is a leader, or a group of leaders, who provide the resources and support for a project they launch. The sponsor should ensure a vision for the project and share that vision with the project team. The sponsor should ensure that the project has the budget necessary to be successful. And, the sponsor helps by clearing any barriers that may arise so that the project team can be successful.

As should be apparent, the project sponsor role is an active one and should be held by a senior leader in the association. This is the individual responsible for identifying the business need, problem or opportunity that the project will address. Once this has been proven (the business case accepted,) this individual remains responsible for ensuring the continued viability of the initiative through use of go/no criteria. In a nutshell, go/no criteria enables for reviewing key areas of the project as it progresses and thereby stopping the project at some point before significant money is invested. Areas to be examined may include, but are not limited to:

Problem or opportunity statement
  • Has the problem or opportunity been stated clearly?
  • Is it clear who the requestor is?
  • Have you clearly stated how the expected benefits will be achieved?

 

Project goal and objectives

  • Have you clearly stated the desired end result of the project?
  • Is the goal statement specific and measurable?
  • Is the goal realistic and manageable?
  • Are the objectives necessary, stated clearly, and measurable?

 

Risks and assumptions

  • Have the major risks and assumptions been reviewed?
  • Are the major risks and assumptions and any contingency plans realistic?
  • Do the stated risks and assumptions allow stakeholders to assess benefits and costs associated with the project?

 

A strong project sponsor plays the role of mentor, catalyst, motivator, barrier remover and boundary manager. Being a project sponsor requires understanding and supporting the project, the ability to influence within the association, and being able to make decisions for the good of the project.

Posted on: August 05, 2018 08:26 AM | Permalink | Comments (9)

Conversations around Change: Change the mindset in the organization to a learning-focused mindset

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Having regular conversations around change enables for creating a learning mindset – a mindset where employees appreciate, desire and engage in change. When we change, we are learning – we are growing, adapting, getting better. We want to create this mindset so that employees are more comfortable with change, within continuously improving and moving forward.

Regular conversations around change enable for increasing adaptability to change and an increased acceptance of change when it does occur. When working with clients to discuss how to launch conversations around change our goal is to enable employees to look at change from a positive perspective, an opportunity to do something new, different and exciting. It is, obviously, much more difficult to embrace change when the organization is in panic mode; rather – if we think of change as continuous evolving and improving – it becomes easier to accomplish.

Telling stories around change appeals to the emotional side of change – which is what helps employees to connect with and embrace change. The rational side – charts, statistics, graphs, financials, etc. – is important; we need that to stay competitive and ensure profitability – but that is not what helps employees to embrace change. As humans, we connect with the emotional side of change.

When we begin the conversations around change early on, we…

  • …get diverse insights into the change
  • …enable for innovation
  • …ensure commitment from those involved in and impacted by the change

As part of regular monthly meetings with his entire team, one of Abudi Consulting Group’s client’s manager, Alexander, always poses a question that will explore the need to change. Just prior to his last meeting, Alexander asked the team how the department might better collaborate with another group that had just expanded their head count by 50 new hires. Alexander reminded his team that as the other group grew in headcount, it would impact the informal way his team had worked with them in the past. By asking this question, Alexander was pushing his team to look at their current in-place formal and informal processes and to refine them to continue to work effectively with their peers.

Consider how you might engage your employees in conversations around change. What questions might you pose? Here are a few to get you started…

  • An idea for this company/department/workgroup/team that really inspires me is…
  • Just imagine if we were the best at…
  • We can beat our competition in the market if we…
  • Trends that may impact us if we don’t make changes know include…

These are just a few ideas to improve your next organizational change initiative. Want to learn more? Check out my book, Implementing Positive Organizational Change: A Strategic Project Management Approach, J Ross Publishing, 2017.

Posted on: February 11, 2018 09:18 AM | Permalink | Comments (7)

What’s Impacting Your Ability to Manage Your Time?

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All project managers have a number of tasks to accomplish in any given day! There is just too much to do to accomplish the goals and objectives we need to get done to ensure our projects are a success. It seems easy to say to just limit what you have to do; but that is rarely possible to do – after all, projects must be completed!

Here are a number of common mistakes we all make that distract us from focusing and accomplishing our goals:

  • Not keeping a “to do” list

  • Not prioritizing work to be done

  • Not managing distractions and interruptions

  • Procrastinating on tasks

  • Taking on more than we can accomplish in a given time period

  • Not taking breaks from the work

  • Not effectively scheduling tasks/projects to be completed (with sufficient time to be done)

  • Trying to multitask

I have found that when we know we are making these mistakes, and stay aware of them, we can more easily move past them! Here is one best practice to try that has worked effectively for me – I keep a prioritized “to do” list of what needs to be accomplished. I prioritize in the following two ways:

  1. Highest impact (client focused vs personal goal)

  2. Effort required to complete the task

Prioritize in any way that works for you. Each day I create a “to do” list to be completed that day. I set aside time to work through that list; blocking time on my calendar to do so. During this time I send my phone to voice mail and keep my email off so I am not distracted.

Since I am a “morning person,” I complete my more complex “to do” items during the early morning hours.

How do you effectively manage your time?

Posted on: December 19, 2015 07:28 AM | Permalink | Comments (10)

Getting the Group to Work as a Team: A Mini Case Study

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 Martha has been assigned a team of 10 people to help her plan a major customer appreciation event. They have been working together for over a month now and they just haven’t really come together as a team. She was sure she started off well. She contacted each individual on the team and let them know their responsibilities on the project.

Each of the members gets the tasks completed, but don’t seem concerned with the others on the team. If someone needs help, no one pitches in to assist. If a team member has a problem, no one helps him to solve that problem. Just yesterday one of the team members had an emergency and asked if someone on the team could have a call with the sales team so she could leave early. No one offered to help so Martha jumped in to assist. Martha had to do something. This was a bad experience for everyone frankly and some folks already were talking about getting off the project. Plus she felt the event won’t be as good as it could if they just came together as a team.

 

Here is what Martha should have done:  Martha never got the team together prior to starting the project to get to know each other and discuss how they will work together to accomplish the goals of the project. She could have done this by getting the time in one location or even using a virtual tool. In order to get the group to come together as a team now, Martha might step back and hold a team building session. During this time she should plan to accomplish the following:

  • Enable for time for team members to build relationships by getting to know each other on a personal level

  • Develop processes and procedures for how the team will: share work, meet the objectives of the project, solve problems and resolve conflicts and make decisions

When the team members get to know each other, they will begin to support each other and will be more concerned about their team mates. Bottom line, they will function as a team.

Posted on: November 07, 2015 04:47 PM | Permalink | Comments (6)

The Five Stages of Team Development and the Role of the Project Manager

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The first four stages of the team development model was proposed and developed by Bruce Tuckman in 1965. In 1977, Tuckman teamed up with Mary Ann Jensen and added the 5th stage – adjourning.

Every team goes through the five stages of team development; there are no exceptions. Regardless of whether a team is working on a small, simple initiative or a large, complex global initiative, the team will progress through the five stages.

What’s important for the project manager is to understand the five stages and how to manage the team through the stages so that they can work more effectively as a team sooner rather than later, thereby making progress on the project tasks earlier on in the project launch.

 

 

Let’s look at the role of the project manager in each stage, as well as explore each stage in more detail:

Forming: In this stage the team members are testing each other and the project manager and exploring where they fit in to the project. Team members are worried about how they fit in with the others and how their capabilities and skills compare. They are looking to the project manager for clarity and direction.

Your role as the project manager: Be very clear about the team goals and project goals and provide clear direction on the project. The project manager must work with the team to establish team norms for working together.

Storming: In the Storming stage, there are struggles for power and to determine how the team will work together. In this stage, differences of opinion are common and the team is trying to determine how to work together effectively, what the rules are and how to resolve differences. The team competes for their ideas to be heard and implemented.


Your role as the project manager:  Help the team to get through this stage by ensuring they listen to each other, understand each other’s point of view and respect their differences. They all bring a unique perspective to the project and will all have ideas to share. Facilitate conversations in team meetings to keep the team moving in the right direction.

Norming: The individuals are beginning to see how they form a team, how to work together effectively and have set rules and group norms to work by. They have learned how to resolve their differences of opinion and are becoming much more comfortable with each other, trusting each other to get the job done.

Your role as the project manager: When the team is in the norming stage, the project manager should be less involved in every day team decision making and problem solving since the team members are working well together and take on responsibility in these areas. Continue to ensure the team resolves conflicts quickly and continues to work collaboratively; stepping in as needed to ensure the team keeps moving in the right direction.

Performing: The team is performing consistently at a high level. They are focused on reaching the project goals as a team. The individual does not exist, the team members are interdependent. They can solve problems on their own and do not rely on the project manager for day-to-day oversight of the group.

Your role as the project manager: The project manager serves as a gateway between the project team and the stakeholders, helping to get decisions made when a decision needs to be made at a higher level within the organization.

Adjourning: When the team is done with the project, there is a feeling of loss about having to move on to other projects. This is particularly common with very high performing teams. They have learned how to work together effectively and will miss the interactions.

Your role as the project manager: Ensure the time to celebrate the project’s success, capture lessons learned and share and capture best practices for future projects. Even a small gathering for dinner or drinks after work or meeting for coffee in the cafeteria is a welcome opportunity for the team members who have worked hard to reach their goal.

Your ability as a project manager to facilitate the team through the stages ensures that you have a high performing team as quickly as possible to meet the project’s objectives. As a project manager, you must learn to guide your team effectively - providing strong guidance and direction early on and letting the team solve their own problems and resolve differences as they move through the stages.

Posted on: October 12, 2015 07:06 PM | Permalink | Comments (10)
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