Failure Analysis: What Went Wrong, and Why?
Failure isn't just an event, but a process within a process. Failure analysis is the process of analyzing end-to-end processes and developing an assessment of a failure's impact on the process and how it can be fixed so it won't happen again.
The introduction to the form explains the analysis process in detail, with clear examples.
The sample form has the following information -
- exact phase and procedure failing in a process, and its impact on current and future processes
- lost value due to failure
- resolution concept including costs and time
- ROI related to implementation of rules and safeguards
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