Project Management

Post-Implementation Operations and Maintenance Plan

Format: Plan

This deliverable provides a high-level description of the product(s) or service(s) to be maintained and the scope of post-implementation operations and maintenance activities broken down by budget, roles and responsibilities, performance measures, reporting, management approach, customer management, standard operation and business practices, documentation strategies, training and acceptance criteria.

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"Don't play the saxophone. Let it play you."

- Charlie Parker