Format:
Plan
This transition plan provides the resources supporting production the required information they will need to support the solution when deployed into the production environment. This documentation will provide the operational support resources the detail to facilitate the following: monitor and support in production and minimize outages and their negative affect on the business; obtain role-specific education; triage, troubleshoot and resolve an incident.
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by Mark Mullaly, Ph.D., PMP
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by Mark Mullaly, Ph.D., PMP