Transforming Business With Agentic AI

Agentic AI is reshaping business operations by employing autonomous systems that learn, adapt, and optimize processes independently of human input. This session examines the essential differences between traditional AI agents and Agentic AI, emphasizing their significance for project professionals overseeing digital transformation initiatives.

Real-world examples from eBay, Federato, and Ottawa Hospital illustrate how autonomous AI achieves measurable outcomes in eCommerce, insurance, and healthcare. The session addresses practical orchestration patterns in which specialized AI agents collaborate to resolve complex business challenges and enhance operational efficiency.

Attendees will receive a practical framework for identifying high-impact use cases, developing infrastructure, establishing governance, and scaling Agentic AI within their organizations. This subject is essential for program managers responsible for implementing autonomous systems, integrating AI, and guiding teams through this transformative change in work processes.