Knowledge management is driving important changes in the software and services market. It's the next big battleground for software suppliers ($1.6 billion market by 2002). This presentation illustrates the dominant trends of the knowledge management software market in a clear, concise fashion. Totally approachable to the average educated person, this presentation is full of graphics and illustrations that are excellent for making a case to a client or a boss that KM is indeed the way of the future.
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