Project Management

Usability and Knowledge Management

By George Ball
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What makes an application usable? The answer depends upon a number of variables.  Characteristics that make one application easy to use might render another unusable. This presentation will help you identify usability objectives that make sense given the specific context of particular applications.

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"People are always blaming their circumstances for what they are. I don't believe in circumstances. The people who get on in the world are the people who get up and look for the circumstances they want and, if they can't find them, make them."

- George Bernard Shaw

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