Agile Service Delivery

  Agile   Information Technology   Service Management  

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Overview

What value do your projects have if the value of your deliverables are not meeting the expectations of your stakeholders? Could it be that the problem lies in the predictive approach we have in meeting the customer needs after deployment?

Learning Objectives

What value do your projects have if the value of your deliverables are not meeting the expectations of your stakeholders? Could it be that the problem lies in the predictive approach we have in meeting the customer needs after deployment?

NOTE: You must watch videos in their entirety and all the way through to the end for our system to record your viewing activity accurately. Learn more about PDUs on ProjectManagement.com.

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Talent Triangle Alignment

This video qualifies for the following PDUs:

PMP/PgMP CAPM PMI-ACP PMI-SP PMI-RMP PfMP PMI-PBA DASM DASSM DAC DAVSC PMI-CP PMI-PMOCP PMI-CPMAI Ways of Working 1.00 1.00 1.00 0.00 0.00 0.00 0.00 1.00 1.00 1.00 1.00 0.00 0.00 0.00 Power Skills 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Business Acumen 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Total 1.00 1.00 1.00 0.00 0.00 0.00 0.00 1.00 1.00 1.00 1.00 0.00 0.00 0.00

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Acknowledgements: Marjorie Anderson and Derrick May