Project Management

Using Cultural Intelligence to Drive Real Stakeholder Engagement

Featuring Dayton/Miami Valley, Ohio Chapter +2, and

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60m 36s
Duration
1.00
PDUs
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Overview

As the complexity of project management continues to expand, Organizational Change Management (OCM) is becoming more ingrained in implementing projects. This is taking the entire topic of Stakeholder Engagement into new directions. We are moving beyond defining if the stakeholder is an advocate or an adversary, and trying to understand what is driving their position. Understanding the stakeholder’s organizational, and personal, culture is helping project evaluate the stakeholder perspective. This “Cultural Intelligence” of the project manager can greatly improve the effectiveness of the Change Management aspect of a project.

Learning Objectives

As the complexity of project management continues to expand, Organizational Change Management (OCM) is becoming more ingrained in implementing projects. This is taking the entire topic of Stakeholder Engagement into new directions. We are moving beyond defining if the stakeholder is an advocate or an adversary, and trying to understand what is driving their position. Understanding the stakeholder’s organizational, and personal, culture is helping project evaluate the stakeholder perspective. This “Cultural Intelligence” of the project manager can greatly improve the effectiveness of the Change Management aspect of a project.

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This video qualifies for the following PDUs:
 
PMP/PgMP
CAPM
PMI-ACP
PMI-SP
PMI-RMP
PfMP
PMI-PBA
DASM
DASSM
DAC
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Acknowledgements: Kimberly Whitby and Derrick May

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