Part 2 - Empathy when Eliciting User Knowledge

  Communications Management   Leadership   Organizational Culture  

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Premium Content

PMI Membership
Join Now

Sign up for PMI Membership to view this on-demand webinar and get unlimited access to our library of webinars, time-saving templates and more.

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Overview

On June 15, 2023, a PMI Webinar was conducted where Lynda Carter and Dave Davis discussed “Empathy when Eliciting User Knowledge”. The discussion / interaction was tremendous and there were more comments and questions than the leaders could answer. Well, we listened to you and have now prepared a webinar to answer most of those questions and continue the dialog. The webinar will again feature Lynda and Dave sharing real world learning on the importance of Empathy in elicitation and how it can improve your professional skill set.

Learning Objectives

On June 15, 2023, a PMI Webinar was conducted where Lynda Carter and Dave Davis discussed “Empathy when Eliciting User Knowledge”. The discussion / interaction was tremendous and there were more comments and questions than the leaders could answer. Well, we listened to you and have now prepared a webinar to answer most of those questions and continue the dialog. The webinar will again feature Lynda and Dave sharing real world learning on the importance of Empathy in elicitation and how it can improve your professional skill set.

NOTE: You must watch videos in their entirety and all the way through to the end for our system to record your viewing activity accurately. Learn more about PDUs on ProjectManagement.com.

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Resources

Part 2 - Empathy when Eliciting User Knowledge

PREMIUM presentation

by David Davis, Lynda Carter

Talent Triangle Alignment

This video qualifies for the following PDUs:

PMP/PgMP CAPM PMI-ACP PMI-SP PMI-RMP PfMP PMI-PBA DASM DASSM DAC DAVSC PMI-CP PMI-PMOCP PMI-CPMAI Ways of Working 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Power Skills 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Business Acumen 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Total 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00

Learn about earning PDUs on ProjectManagement.com

Acknowledgements: Kimberly Whitby